Are you a highly motivated media professional with a passion for driving client success? Do you thrive in fast-paced environments and enjoy collaborating with cross-functional teams? If so, this exciting Account Manager opportunity could be the perfect next step in your career. As a key member of a growing retail media team, you’ll play a pivotal role in shaping the future of advertising partnerships for a Fortune 500 company. This is your chance to make a real impact on a large scale, working with some of the biggest names in the industry.
As an Account Manager, you will be the primary point of contact for a portfolio of strategic clients, responsible for nurturing relationships, driving growth, and ensuring overall client satisfaction. You’ll collaborate closely with internal teams to execute successful digital media campaigns, analyze performance data, and identify opportunities for optimization and upselling. Your expertise in digital media and client services will be essential to maximizing client ROI and contributing to the continued success of this dynamic team.
Location Requirement – To be considered for this role, you must currently live in one of the following cities:
- Boston, MA
- Chicago, IL
- Manhattan, NY
What You’ll Do:
- Serve as the daily point of contact for assigned clients, addressing their questions and providing timely updates.
- Manage the creative process from start to finish, collaborating with advertisers and the creative team.
- Work closely with cross-functional teams on campaign activation, trafficking, and optimization.
- Lead client meetings to communicate performance metrics, insights, and recommendations.
- Support monthly campaign billing, ensuring accuracy and timely delivery.
- Develop end-of-campaign reports and presentations, showcasing results and insights to clients.
- Cultivate strong relationships with internal partners and lead cross-functional teams.
- Proactively stay informed about industry trends and best practices.
- Participate in onboarding activities for new team members.
Must-Have Qualifications:
- Bachelor’s degree, preferably in marketing or business
- 5+ years of client services/account management experience in a digital marketing agency or a combination of agency/client-side experience
- 3+ years of proven experience managing client relationships and effectively problem-solving
- 2+ years of experience using Microsoft Office tools
- Verifiable High School diploma or GED
Nice-to-Have Qualifications:
- Experience working with large retail clients.
- Deep understanding of the retail media landscape.
- Proven ability to upsell and expand client relationships.
The target hiring compensation range for this role is $47.04 to $52.04 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
#LI-GS1