Sr. UX Designer – Mobile Payments
Pay: $97-100 / hourly as W2, full benefits offered
Location: New York City – hybrid
Length of assignment: Approved through end of 2025, possible extension into 2026
The target hiring compensation range for this role is $97 – 100 / hourly as a W2 employee.
Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in a 401k plan with company match.
*Candidates will need to sign a right to represent, through Docusign to be considered for this opportunity.*
Our product is the leader of mobile payments helping hundreds of thousands small businesses to get paid in person. It is the easiest, safest and more reliable way to accept card payments.
Position Overview:
We are seeking a Senior UX Designer to lead the design and development of integrated omnichannel experiences for merchants who operate both online and in physical retail environments. The ideal candidate will play a critical role in unifying previously separate product systems into a cohesive ecosystem that seamlessly supports merchants across all sales channels.
Key Responsibilities:
- Advocate for merchant needs at all levels of the organization, balancing business requirements with user experience
- Design intuitive migration experiences that help merchants transition from legacy systems to the unified platform
- Conduct user research with diverse merchant segments to inform design decisions
- Create comprehensive user journeys and workflows for complex systems
- Develop information architecture that accommodates the complexity of omnichannel operations
- Experience in inventory and catalog management across channels
- Partner with product managers, engineers, and stakeholders to define and prioritize features
- Translate business and technical requirements into elegant user experiences
- Lead design reviews and iteration cycles based on user feedback and performance metrics
Qualifications:
- 8+ years of UX design experience, with demonstrated expertise in complex system design
- Strong portfolio showcasing experience with enterprise applications, particularly in retail or e-commerce
- Proven track record of successfully unifying disparate systems through thoughtful UX
- Experience designing for both digital and physical retail environments
- Excellent communication skills and ability to advocate for design decisions
- Proficiency in industry-standard design and prototyping tools
- Knowledge of design systems and component-based design methodologies
- Ongoing support of the Integration of the Mobile Payment Product suite into the revised merchant ecosystem. Inclusive of, but not limited to, core merchants experiences, insights, reporting, activation and onboarding and the expansion of functionality into Catalogue and Inventory Management.
Other details:
We’re looking for a Senior UX Designer (Omnichannel/Retail Merchant Experiences) with a strong foundation in user-centered design principles and a proven track record of creating impactful experiences.
Experience Level:
8+ years of UX design experience.
Core UX Skills:
- User Research (conducting or leveraging insights)
- Information Architecture
- Wireframing, Prototyping, and Design Tools (e.g., industry-standard design and prototyping tools are mentioned in #776 and #778)
- User Flows and Journeys
- Design Systems/Consistency (implied by “cohesive design system” or “seamless experiences”)
- Collaboration with Cross-functional Teams (Product, Engineering, Stakeholders)
- Advocacy for User Needs
- Ability to translate business goals into user experiences.
Portfolio Requirement:
While not explicitly stated in every description, a strong portfolio showcasing complex problem-solving and demonstrated impact is essential for any senior UX role. You’ll want to ask for this from all candidates.
Communication Skills:
“Excellent communication skills” or the ability to “communicate design decisions clearly” are mentioned or implied as crucial for all roles, given the collaborative nature of UX.
Problem-Solving:
The ability to tackle complex challenges and create intuitive solutions is a universal theme.
Expectations:
Candidates are expected to lead, drive strategy, and work autonomously.
Senior UX Designer (Omnichannel/Retail Merchant Experiences)
Focus:
Integrated omnichannel experiences for merchants (B2B side) operating online and in physical retail. Unifying disparate product systems into a cohesive ecosystem.
Candidate Profile:
- Experience designing for both digital and physical retail environments is a must.
- Demonstrated expertise in complex system design, particularly in enterprise applications.
- Experience unifying disparate systems.
- Familiarity with merchant-facing tools.
- We are looking for candidates who have dealt with the complexities of retail operations, B2B platforms, and the challenges of integrating multiple systems. Their portfolio should show enterprise-level work, not just consumer-facing apps.
About Aquent:
Aquent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent has access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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