Ventana Big Sur, An Alila Resort

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

The Assistant Food and Beverage Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, forecasting and training, ensuring compliance with federal, state and local laws as well as all operating procedures. This person may also coordinate special events at the hotel. The Assistant Food and Beverage Manager must have strong communication and analytical skills. Food and Beverage cost control experience is helpful.

Key Responsibilities

• Assist the Food and Beverage Manager in planning, directing, and coordinating all food and beverage operations to ensure high-quality service and profitability.
• Supervise and support food and beverage staff, including hiring, training, scheduling, and performance management.
• Provide ongoing coaching and feedback to staff regarding service on the floor, ensuring consistency in delivering exceptional guest experiences.
• Ensure compliance with health, safety, and hygiene standards in all dining areas.
• Collaborate with the culinary team to maintain menu quality and consistency, ensuring alignment with the resort’s luxury standards.
• Monitor guest satisfaction and address any service issues promptly and professionally.
• Assist in managing budgets, controlling costs, and achieving financial targets for food and beverage operations.
• Oversee inventory management, including ordering and stock control of food, beverages, and supplies.
• Develop and implement strategies to enhance the guest dining experience and drive revenue growth.
• Maintain strong vendor relationships to ensure high-quality products and timely deliveries.
• Stay updated on industry trends and incorporate innovative ideas to keep the resort’s offerings competitive

WAGE: The hourly range for this opportunity is $24 - $26 per hour. The schedule will typically be 50 hours per week, inclusive of overtime, resulting in an estimated yearly income of $74,375. This is not a guaranteed salary, but an estimate based on a 50-hour weekly work schedule. This is the pay range for this position at Ventana Big Sur, and Alila Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and training levels.

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision, 401K with company match after 1 year of employment

Ventana Big Sur colleagues enjoy

• Gas stipend for qualified candidates
• Complimentary daily meal
• Paid meal breaks

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• Proven experience in food and beverage management, preferably in a luxury resort or fine-dining setting.
• Exceptional leadership and interpersonal skills with the ability to motivate and inspire a diverse team.
• Strong knowledge of food, wine, and beverage service, including current trends in the luxury hospitality sector.
• Excellent organizational and time-management abilities, with a keen eye for detail.
• Proficiency in budgeting, financial management, and cost control.
• Familiarity with health and safety regulations and food handling certifications (e.g., ServSafe) is a plus.
• Strong problem-solving skills and the ability to handle challenging situations gracefully.
• Flexibility to work evenings, weekends, and holidays as needed.
• Wine/beverage knowledge in an upscale environment preferred.