A client of Innova Solutions is immediately hiring for a Technology Trainer (Teacher) (English and Mandarin OR English and Spanish)

Position type: Part-Time Contract
Duration: 6 months
Location: Montgomery County, MD

As a Technology Trainer (Teacher), you will:
This part-time position is a unique opportunity for a passionate individual to work with CLIENT to empower clients by helping them thrive in the digital world and harness technology to achieve their personal goals. Trainers are the face of CLIENT to Clients; in addition to delivering CLIENT curriculum and offering technology support, trainers serve as "brand ambassadors" and are responsible for communicating the CLIENT culture of excellence, curiosity, and attitude.

Trainers teach CLIENT's curriculum using books and online resources specifically designed for CLIENT. In-person classes typically meet twice a week for ten weeks. Virtual programs are primarily one-off sessions focused around particular technology topics. Trainer schedules will vary each quarter. Trainers guide participants in sending emails, exploring their interests online, connecting with family and friends on social media, banking online, starting small businesses, and much more. Our trainers are also fundamental in creating a community of support among participants.

Responsibilities:

• Teaching technology courses virtually and in-person using the CLIENT curriculum and approach
• Creating a comfortable and supportive learning environment
• Offering personalized support to callers on the Senior Planet hotlines
• Making outbound calls to Senior Planet members
• Maintaining professionalism at all times
• Representing and promoting Senior Planet culture and opportunities to course participants
• Engaging in regular communication with CLIENT staff, including feedback on site issues, curriculum, etc.
• Coordinating with site staff, including site visits, graduations, etc.
• Submitting paperwork in a timely manner
• Collecting surveys and evaluations
• Entering data into Salesforce database
• Participating in trainer meetings and other training events
• Recruiting participants, as needed
• Participating in special projects, as needed (ex. outreach, curriculum, etc.)
• Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgment
• Technology Trainers possess a moderate degree of autonomy and independent judgment especially in relationship to programs they're assigned to teach and deliver. Technology trainers set the tone, mange the environment, and help guide groups of all sizes towards learning objectives that are preset by CLIENT.

Qualifications:

• Excellent speaking and communication skills
• Ability to communicate technical information clearly in English, English and Mandarin OR English and Spanish
• Experience teaching teenagers, adults, and/or seniors, preferable
• Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices
• Comfortable traveling to various senior/community centers as needed, when/if safe to do so
• Ability to work independently and as part of a training team
• Superior time-management skills
• Flexibility, patience, and a sense of humor
• Minimum of 1 year experience in a professional work setting

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Thank you!

Prashant
Prashant.parashar@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: $30-$35/Hr
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, dental/vision insurance, 401(k), health savings account (HSA) and flexible spending account (FSA), life insurance, pet insurance, short-term and long-term disability, accident & critical illness coverage, prepaid legal & ID theft protection, sick time, and other types of paid leave (as required by law), and employee assistance program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US-Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US-Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.PDN-9f2fef8a-7166-4aec-930a-959f336c0db8