Has responsibility for maintaining the integrity of student personal information and academic records and, in the absence of the Registrar, acts on all matters, including making decisions, handling appeals, attending meetings, interpreting and implementing policies, etc. that the Registrar normally engages in while on campus.

ESSENTIAL FUNCTIONS:

• Provides direction and oversees the daily operations of the Registrar’s Office including providing oversight of the class schedule by checking for errors and abnormalities during the initial creation of classes and processing of changes/add/cancelations after registration opens.
• Evaluates services and resolves problems presented by students, staff and faculty regarding processes, policies and methods in order to maintain or improve effectiveness, efficiency and customer satisfaction.
• Provides direction and oversight to the Student Information System; creates and improves portal configuration for students and faculty; coordinates the interaction of the CRM and Nexus Student; and ensures that admissions application flows correctly between REACH and Nexus.
• Maintains and monitors National Student Clearinghouse processes and curriculum database processes (ACRES); oversees NJCAA, VA and FERPA compliances; and serves as a liaison between faculty, staff, students, transfer institutions and the Admissions Office.
• Works with members of Student Services on prioritized projects to improve the operations of the Division including the development, maintenance and distribution of policies and procedures manuals and including employee training.
• Assists with student activities related to registration including registration days and student portal training.
• Provides backup support to Registrar for successful operation of Registrar’s Office; troubleshoots Nexus; tests before system upgrades, and sets- up system (term configuration, internal/online registration configuration and user permissions).
• Assists with yearly state audit.
• Provides assistance with semester processes including no-show, 45-day census and final grades.
• Performs other duties commensurate with functions and level of position or as assigned.

EDUCATION:  Bachelor's Degree

EXPERIENCE:  Four (4) years related experience

Background Verification:  As a condition of employment, all candidates accepting an offer of employment for a full-time, part- time, temporary, student worker, or volunteer position, will be required to undergo a Background Verification.  Employment with Central Arizona College is contingent upon the successful completion of the background verification.  The level the background verification for this position is: Standard level.

All applicants must be at least 18 years of age or older to be considered for this position.

• Knowledge of recruitment and admission programs and activities including development, planning, evaluation and review.
• Knowledge of specific processes, policies and procedures of office management and workflow procedures including effective management of workload.
• Knowledge of managing projects.
• Knowledge of managing departmental budgets.
• Knowledge of federal and state laws, rules and regulations regarding area of practice.
• Skill in operating a variety of multimedia equipment, computer systems, hardware and relevant software applications.
• Skill in communicating with students regarding College policies and procedures.
• Skill in gathering, compiling and presenting information in oral and/or written form.
• Skill in prioritizing and organizing work.
• Skill in communicating.
• Skill in interacting with staff, community leaders, faculty, students and the public. 
• Skill in working with a diverse multiethnic, multicultural population.
• Ability to produce new, imaginative or innovative solutions, different from traditional approaches.
• Ability to apply a variety of management, supervisory and leadership techniques to ensure effective and efficient operations.
• Ability to deal with a variety of highly confidential information, records and sensitive situations in an effective manner.
• Ability to work independently and as a member of a team in accomplishing tasks.
• Ability to analyze situations, develop solutions and make independent decisions based on established guidelines.
• Ability to establish and maintain cooperative working relationships with College staff, faculty, administrators and outside contractors.

CAC is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. CAC strictly prohibits and does not tolerate discrimination on the basis of the following protected classes and/or characteristics, in all of its operations, programs and activities, including but not limited to employment, promotion, admissions and access to all career and technical programs: race, color, religion, creed, national origin or ancestry, ethnicity, sex, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. For more information contact: Laura Shepherd, Title IX Coordinator at 520-494-5106 or titleix@centralaz.edu; Section 504/ADA Coordinator at studentaccessibility@centralaz.edu or Human Resources at human.resources@centralaz.edu.

Important Notice: As a condition of employment, all full time Central Arizona College employee’s automatically become members of the Arizona State Retirement System (ASRS). This is a pension system that requires mandatory contributions from the employee with a matching contribution from the employer.  The 24-25 fiscal year contribution rate is 12.27%.  Please note this rate is subject to change on a fiscal year basis. Membership to ASRS is a condition of employment and is not optional unless you are at least 65 years of age and meet the opt out eligibility requirements, or are a retiree from ASRS . Please consider this when applying for this position.

We acknowledge that our institution, Central Arizona College, occupies ancestral lands of the Huhugam (HU-hu-gum), who lived and farmed along the Gila River Basin centuries ago. We thank the Native communities and descendants of these Indigenous people whose stewardship of the land and waterways allows us to be here now: the San Carlos Apache Tribe, Tohono O’odham (THO’-oh-no  OH’-oh-thum) Nation, Ak-Chin (AK-Chin) Indian Community,? and the Gila River Indian Community, which is comprised of the Akimel O’odham (A-kee-med/r OH-oh-thum) (Pima) and the PEE-Posh (Maricopa) tribes. Indigenous people from other Native nations also reside in Pinal County. Arizona is home to 22 federally recognized Tribes. All have made innumerable contributions to our region.?