Hyatt Regency San Antonio
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
Hyatt Regency San Antonio is seeking an F&B/Outlets Manager who will oversee the food and beverage areas within the hotel (three meal restaurant, coffee shop, in room delivery, pop ups). Responsibilities include scheduling, forecasting, training of staff as well as leadership team, ensuring compliance with federal, state and local laws. The F&B/Outlets Manager must have strong communication and analytical skills. This manager is the lead for customer service responses for guests concerns as well as delighters. Working closely every day with the culinary team to determine specials, promotions and menu selections. This individual will also be working with leadership teams from multiple departments to help with maintaining a smooth daily operation of the entire hotel. Qualifications listed below help with more detail on daily expectations.
Benefits
- Eligible for Health Benefits after 30 days
- 401k Retirement Savings Plans
- Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
- Paid Time Off
- Complimentary meals in employee cafeteria
- Discounted Parking Options On-Site
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications
- Minimum of 2+ years' experience in F&B Management
- Hotel industry experience highly preferred
- Refined verbal and written communication skills
- Present a professional appearance and confidence
- Ability to be on feet for 10+ hours per day and lift 35 or more pounds as needed
- Demonstrate strong positive leadership characteristics, which inspire employees to exceed standards and expectations
- Excellent customer service and problem resolution skills
- Ability to quickly learn new computer systems and become the system lead
- Excellent knowledge of Microsoft Outlook, Excel, Teams, Symphony/Micros, Oracle, Evention and Canva
- Creativity to create, photograph and promote specials
- Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment
- Reliability and ability to work a flexible schedule of early mornings, late nights, weekends and holidays on a consistent basis to be present during busiest operational timeframes
- Strong time management & multi-tasking skills with the ability to work well under pressure
- Understanding and demonstration of floor coverage while also completing daily paperwork and projects
- Experience in restaurant finance, pricing and cost control