Hyatt Regency Portland Convention Center

WE ARE LOOKING FOR an Event Planning Manager

Job Summary:

It’s time to elevate your career in Event Planning, and join the Hyatt Regency Portland team! Just steps away from the Oregon Convention Center, the Hyatt Regency Portland at the Oregon Convention Center offers an experience like nowhere else. As the largest hotel in Oregon, we welcome groups of all sizes and passions! You will have an opportunity to take your expertise and enthusiasm for events, and turn ideas into reality! At your fingertips, you will have 20 customizable event venues offering over 39,000 square feet of event space. Whether a small boardroom gathering or events up to 1,200 guests, you’ll be able to build your experience in a gorgeous environment you’ll be proud to call home.

The Event Planning Manager is responsible for effectively coordinating details of meetings, conventions and social programs involving Food and Beverage and/or Hotel Guestroom blocks. They will act as a liaison between an Organization and the Hotel, detailing all aspects of the group’s stay to ensure a seamless attendee experience. It is essential that this individual be an expert at building relationships and trust with Meeting Planners and Hotel Partners including the Oregon Convention Center, Travel Portland, Housing Companies, and preferred in-house and local vendors.

This position will host hotel tours and planning visits, support group’s menu development and tastings, review and implement contractual obligations, actively manage guestroom block yield, and facilitate communication before, during and post event with clients and pertinent hotel staff to ensure a high level of service.

The Event Planning Manager is a leader in the hotel, participating in and supporting initiatives within the Sales and Event team. The manager also works closely with an assigned Coordinator and other support staff.

Responsibilities include but not limited to:

• Implement contractual commitments, generate Event Details, and ensure timeliness of final payments and deposits
• Actively manage Guestroom block yield in accordance with the contract
• Serve the customer by understanding their needs and recommending the appropriate features and services to best meet and exceed their expectations
• Work directly with clients, gathering necessary information for guestroom arrangements, menu planning, room set-up and diagrams, event agendas, rental orders, décor, estimates and billing details, and any other requirements relevant to their event in a timely manner, assisting with those items as necessary
• Interact effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment
• Work closely with industry partners as a representative of the hotel, city and brand
• Act as the on-site contact with flexibility to work evenings, weekends and holidays, as applicable

What are the additional benefits of working at the Hyatt Regency Portland?

· Health Benefits for you and your dependents

· Paid Vacation, Sick and Holidays

· 401K Plan with Matching Contributions

· Employee Stock Purchase

· Wellbeing Programs

· Tri-Met discount

· Complementary Meals

· Tuition Reimbursement Program

· Family Bonding Benefits as well as Oregon Paid Leave

· Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world

In 2024, Hyatt Regency Portland received, AAA Four Diamond Award and Trip Advisor Traveler’s Choice Award. We received recognition for a GBAC Star Accredited Hotel. As a Company we received Fortune's 100 Best Companies to Work For® – FORTUNE and Great Place to Work® –

About Hyatt Regency Portland

Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit™ Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For®, Fortune’s Great Place to Work®, and Fortune’s 100 Best Workplaces for Millennials

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• A minimum of 2 years of hotel event sales/event planning or comparable experience is strongly preferred
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge and be able to learn new computer and web-based applications
• Candidates should be extremely detail oriented and organized
• Previous hotel F&B operational experience or exposure is a plus
• Ability to work under pressure
• Ability to preserve confidentiality and be able to work in a team environment
• Exceptional time management and organizational skills