The Clinical Science Administrator II (CSA II) serves a key role in the clinical experience for medical students at Kaiser Permanente School of Medicine. The incumbent to this role will function as an advisor to faculty and/or leadership, as well as support for departmental needs and initiatives including, but not limited to, the development and maintenance of the departments business, curricular, and programmatic objectives. The CSA II performs a multi-faceted role focused on management of various departmental programs and projects, both short and long term. Dependability, accountability, organization, and flexibility are key components to successful fulfillment of this role.

• Coordinates and manages all aspects of student functions and support needs within the department including, but not limited to, on-boarding, assessment, documentation, day-to-day needs, communication, personnel concerns, workflows, and deadlines.


• Coordinates and manages all aspects of faculty functions and support needs within the department including, but not limited to, on-boarding, faculty reviews, documentation, day-to-day needs, communication, personnel concerns, workflows, and deadlines.


• Assists leadership and/or faculty in preparing and submitting course- and program-related content, presentations, and other materials.


• Works with leadership to establish priorities and identify and resolve problems that are administrative in nature.


• Prepares and analyzes data as needed to help further understanding of topic(s) at hand.


• Ensures that all school policies are appropriately executed in clinical locations.


• Manages projects of moderate complexity


• Functions as a point of contact/liaison to students, faculty, medical center sites, directors, administrators, and school administration for any issues or questions.


• Visits clinical teaching sites, as needed, to support student and/or faculty experiences and assist directors/administrators.


• Interfaces with internal and external stakeholders.


• Provides cross coverage and/or support to other administrative staff as needed.


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  Supports department events and performs other duties as assigned.

  
  

• Minimum of five (5) years relevant healthcare, business operations, and project management.

• Bachelors degree

• N/A

• Contributes to the development of a positive departmental culture and team environment, as well as enhanced communication that facilitates developing a community of clinical educators.
• Well-developed interpersonal skills, including the ability to deal effectively with all levels of personnel.
• Excellent verbal and written communication skills.
• Time management and organizational skills; must demonstrate the ability to prioritize and accurately complete tasks independently.
• Proficient in record maintenance and report development.
• Access to vehicle for needed school and/or clinical site visits.
• Excellent technical skills (proficiency in Microsoft word, power point, excel, and access (or preferred scheduling software).
• Excellent problem-solving and decision-making skill.
• Conflict resolution and negotiating skills.
• Professionalism, discretion, and confidentiality.
• Basic understanding of medical and adult education.
• Ability to take initiative and ownership of multiple projects and of improving job results without being requested.
• Demonstrated success in following through and completing projects.
• Excellent organizational skills and attention to detail; anticipates contingencies.
• Displays consistency and success in adhering to deadlines.
• Receptive to feedback, willing to learn, and embraces continuous improvement.
• Ability to network, share resources, and find solutions to common problems.
• Collaborative and facilitates open and effective communication.
• Ability to work within a team-based environment.

• Experience working with medical students, postgraduate students, or coordinating internships in a clerkship program, graduate education program, and/or by performing work in an administrative role planning and coordinating programs and schedules.
• Academic medicine experience.
• Knowledge of clinical operations.