


Job#: 2078293
Job Description:
A leading retail chain is seeking a Senior Project Manager who is responsible for the direction, coordination, implementation, control and completion of enterprise wide and cross-departmental business projects & programs with significant technology components.
ROLE OVERVIEW:
- Own the project lifecycle through planning, developing, executing projects, compiling reports, cross-team coordination, scheduling, securing funding, managing project budgets, preparing training materials all towards project completion according to timelines & deliverables.
- Lead a companywide PMO with strong governance and reporting by implementing industry best practices.??
- Maintain a PMO steering Committee that is empowered to review escalations and make decisions that are beneficial for the company.? This may include escalations and preparing summary materials for further or budget approval.
- Manage and/or lead multiple projects including large complex initiatives that are cross-functional and aligned to company priorities.
- Assemble and manage project teams including identification and allocation of project resources from across the company.? Keeping cross-functional resources engaged and informed is paramount to success.
- Manage risks, changes in scope and develop contingency plans for resourcing and scheduling when needed.
- Develop a robust budget management process with project reporting metrics.
- Plan and manage a variety of projects to on-time and on-budget completion.
- Create project schedules with timelines & roadmaps.
- Create and manage a risk register with mitigation plans.
- Present to stakeholders reports on progress, risks identified, project conflicts, recommended adjustments, etc.
- Implement and manage change when necessary to meet project outputs.
- Document lessons learned, evaluate and assess result of projects.
- Provide project management training to others outside of the PMO to enhance project management knowledge & capabilities.
- Lead discussions to overcome disputes or disagreements.
- Embed a quality-based culture into project management fundamentals.
- Perform other duties as assigned.
TO BE SUCCESSFUL IN THIS ROLE, YOU NEED TO HAVE:
- Experience as a Sr. PM or PM for a large or mid-sized company.
- 10+ years in a blend of customer, IT/software and internal project management.
- 5+ years working in or managing PMOs.
- ERP and/or CRM implementation experience
- Working knowledge of Microsoft Dynamics 365 implementation
- In depth experience with Scrum, SDLC, Agile, Hybrid Agile, Waterfall, Kanban methodologies.
- Strong facilitation, motivational and influencing skills.
- Self-motivated and requiring little direction once outcomes are documented and understood.
- Excellent presentation, facilitation and conflict resolution skills including internal customer escalation management and de-escalations techniques. Ability to “read the room” and lead with intention while adjusting dialogs as needed
- Excellent communication skills both written and verbal. Expert at understanding complex technology and simplifying for stakeholders and customers.
- Strong understanding of requirement gathering concepts, test and use case preparation, modelling, testing and quality assurance methodologies.
- Proficient in Microsoft Project and Microsoft Visio (or equivalent), MS-Word, MS-PowerPoint, MS-Excel, etc.
- Attention to detail
- PMP certified
EXPERIENCE REQUIRED:
- 10+ years of project management experience
- 10+ years working with stakeholders cross-functionally
- 10+ years managing, planning & tracking projects
- 3+ years working the retail industry
- Hybrid-Agile project management experience
INTERACTS WITH:
- Senior Directors, C-Suite, and Ownership
- PMs, BAs, QAs
- Stakeholders from across the organization
- External 3rd parties as needed
WORK ENVIRONMENT:
- Occasional travel to stores required
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.