About this role:

Wells Fargo is seeking a Lead Business Accountability Specialist in Trust Services. This role will be responsible for driving impactful change in risk management and control centralization efforts in Trust Services.

In this role, you will:

• Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Make decisions in complex and multifaceted situations requiring solid understanding of business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Act as liaison for the business with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials
• Lead projects, teams, or serve as a peer mentor

• Drive strategic projects that strengthen the firm’s control environment across trust operations, including risk assessments, remediation planning, and governance enhancements
• Collaborate with key stakeholders—including legal, compliance, operations, technology, and business leadership—to ensure alignment and accountability
• Identify control gaps and emerging risks, and lead root cause analysis and sustainable solution development
• Prepare executive-level materials, dashboards, and reporting for risk committees, internal audit, and regulators
• Serve as a primary point of contact for audit and regulatory engagements related to trust risk and control matters
• Promote a culture of risk awareness and continuous improvement across business lines and control functions

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proven experience leading complex risk management, control, or compliance initiatives within a financial institution or trust company
• Strong understanding of trust and fiduciary operations, regulatory requirements, and enterprise risk frameworks
• Demonstrated ability to drive cross-functional projects involving legal, compliance, operations, technology, and front-office partners
• Excellent communication and stakeholder management skills, including the ability to influence senior leaders and external partners
• Strategic thinker with a hands-on approach to problem-solving, risk assessment, and control remediation
• Experience with internal audit, regulatory exams, or third-line risk reviews is a plus
• Strong analytical skills with high attention to detail and accuracy

• Risk Reporting
• Metrics Creation and monitoring
• Strong knowledge of fiduciary risk concepts, CTFA or CFP preferred
• Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
• Proficiency with MS office (MS Word, Excel, PowerPoint)
• Self-starter with the ability to work independently and be adaptable to changing work priorities
• Thorough understanding of Independent Risk Management

Job Locations:

• 550 S Tryon, Charlotte, NC 28202
• 550 S. 4th ST, Minneapolis MN, 55415
• 5301 Southwest Pkwy Ste 300, Austin TX, 78735
• 2710 Pine St E Bldg, St Louis MO, 63103
• 100 N Main St, Winston Salem NC, 27101

• 6325 S Rainbow Blvd, Las Vegas NV 89118

• 111 West Ocean Blvd, Long Beach CA, 90802

​

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship.
• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.