Job#: 2079396

Job Description:

SENIOR CONSULTANT (Change Manager)

WHO WE ARE

Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients.?Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit www.apexsystems.com.

At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our teams well-being and recognize the importance of building strong relationships. That is why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.

Join us for career advancement, innovative solutions, and a supportive environment focused on your success.

JOB DESCRIPTION

Apex is seeking a dynamic Senior Consultant with strong consultative skills to act as a Change Manager, Internal Practice Consultant within our Consulting Practice as part of our Apex Systems Solutions Delivery Organization. This role is best suited for someone with a deep understanding of organizational operating models, Agile frameworks and best practices. The change manager will play a key role in ensuring projects meet objectives on time and on budget by increasing employee adoption and usage. This role is crucial for someone adept at managing the human aspects of change, including business processes, systems and technology, job roles and organizational structures. They should demonstrate a passion for mentoring, clear communication, and tactful interaction with personnel at all levels, while creating a compelling vision of the project’s end goals. This role will be responsible for managing client deliverables and contributing to our internal consulting practice. There will be an onsite requirement for this role.

RESPONSIBLITIES

• Build and Maintain Relationships: Establish strong relationships with clients, industry professionals, and technical communities. Represent Apex Systems as leaders at industry and professional events, while developing and maintaining a robust internal and external customer relationship.
• Demonstrate Expertise: Exhibit technical knowledge, skills, and effective professional consulting abilities. Foster trust and respect among internal and external stakeholders and model collaborative teamwork.
• Thought Leadership & Strategy: Provide thought leadership to inspire others through change initiatives. Develop and implement change management strategies and plans to maximize employee adoption and minimize resistance. Apply change management processes and tools to create strategies supporting project or initiative adoption.
• Engagement and Execution: Create and execute engagement roadmaps and communication plans. Develop training plans to keep employees informed about upcoming changes and their rationale. Manage methods, channels, and distribution lists for business transformation training and engagement, including feedback channels for evaluating effectiveness. Develop and deliver compelling presentations to effectively communicate change plans and progress to stakeholders.
• Project Management and Delivery: Oversee and ensure all deliverables are met in alignment with the Statement of Work. Facilitate and perform activities in accordance with the Business Readiness Framework, including UAT strategy, Value Tracking, Operational Readiness, Process Mapping and supporting the organizational design and definition of roles and responsibilities. Lead and facilitate stakeholder interviews to gather insights, requirements and build personas.
• Change Impact and Risk Management: Conduct change impact analysis to understand the effects of proposed changes on the organization. Identify, analyze, and prepare change management risk mitigation tactics. Evaluate and ensure change readiness, identifying key stakeholders.
• Measurement and Reporting: Apply structured methodology and lead change management activities, including defining, measuring and reporting success metrics. Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.Analyze and document the current state versus the future state of projects.
• Collaboration and Support: Collaborate with various departments to ensure successful implementation of change initiatives. Facilitate change management meetings and workshops to prepare employees for upcoming changes. Provide training and support to employees to help them transition smoothly through the change process. Effectively influence others and move toward the successful achievement of transformation goals.
• Innovation and Problem-Solving: Continually seek creative solutions and find new ways to add value. Understand client needs, proactively provide solutions, and approach challenges with a consultative, solution-focused mindset.
• Client Relationship Management: Stay attuned to the future needs of the client and work with internal resources to identify opportunities. Participate in sales pursuits by providing strategic guidance, estimates, scoping, and other pre-sales activities.

JOB REQUIREMENTS

• 3+ years of proven experience in change management within multiple organizations.
• Required change management experience within healthcare.
• Proficient in various project methodologies, including Agile, Waterfall and hybrid approaches.
• Bachelor’s Degree in Organizational Development, Business Administration, or related field (relevant education and experience may be substituted) Master’s Degree is a plus.
• Change Management certification (e.g., Prosci, CCMP), or equivalent experience required
• Project Management Professional (PMP) certification preferred.
• Extensive experience in Microsoft suite tools, including using PowerPoint for engaging presentations, and templates in Word.
• Preferred experience in various project management tools such as JIRA, Azure DevOps, ServiceNow, MS Project, etc.
• Proven ability to lead and manage cross-functional teams.
• Demonstrate professional consulting skills, leadership abilities, and executive-level communication and presentation skills.
• Show adaptability and flexibility to meet business needs.
• Experience supervising and mentoring team members.
• Exceptional leadership, time management and organizational skills
• Well-versed in virtual coaching techniques and collaboration tools.
• Excellent creative, conceptual, storytelling, and analytic thinking skills.
• Strong writing, communication, and presentation abilities.
• Must be a team player with strong interpersonal skills, able to work in team setting and independently

OUR COMPREHENSIVE BENEFITS:

• Competitive Salary
• Health, Dental and Vision Insurance
• Health Savings Accounts (HSA) with Employer Contribution
• Flexible Spending Accounts
• Long and Short-Term Disability
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program
• Paid Parental Leave
• Wellness Incentives
• Vacation and Holiday Pay
• 401(k) Retirement Plan with Employer Match
• Employee Stock Purchase
• Training and Advancement Opportunities
• Tuition Reimbursement
• Birthdays Off
• Philanthropic Opportunities
• Referral Program
• Partial Gym Membership Paid
• Team Building Events
• Discount Programs

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.