Regional Underwriting Manager

Hybrid Work Schedule

Buffalo, New York

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an experienced Regional Underwriting Manager for our Commercial Lines Underwriting team located in our Corporate office in Buffalo, New York.

The Regional Underwriting Manager will become part of a dedicated underwriting management team focusing on leadership and mentoring of underwriting colleagues. This position interacts extensively with internal colleagues, company management and outside Agent personnel.

Merchants Insurance Group, rated A- with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First's Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward's 50 designation as a top-performing property-casualty insurance company for four consecutive years. In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America's Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.

Essential Duties and Responsibilities include, but are not limited to:

• Cultivating solid relationships with company agents and internal staff while working towards achieving the most optimal outcomes for Merchants and our policyholders.
• Plans, organizes, administers and controls the strategies necessary to meet all regional goals.
• Managing activities and development of underwriters in accordance with departmental objectives and standards.
• Responsible for regional underwriting goals and objectives by providing guidance and direction to the regional staff regarding underwriting guidelines and identifying and rectifying the underwriting and book of business issues.
• Achieve regional loss ratio and production goals for commercial lines of business.

Qualifications & Skills:

• Qualified candidates will have a 4 year degree or equivalent work experience.
• Property and Casualty insurance related coursework is desired i.e. CPCU.
• A minimum of 7 years commercial underwriting experience.
• Previous supervisory or management experience is required.
• Previous Agency relationships within the local insurance industry in Western New York is highly desirable.
• Knowledge of local industry developments and trends.
• Microsoft Office knowledge as well as the ability to work with internal company systems (WINS, ImageRight etc.).
• Strong communication and organizational skills.
• The ability to travel at least 25% of the time to meet with agents, conduct sales meetings, and develop customer relationships.
• A valid driver's license is required.

Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale. The actual compensation will be determined based upon experience and other factors permitted by law. The pay range for this position is $100,000 - $130,000.

Merchants Insurance Group Benefits:

• Welcoming and positive work environment.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office
• Competitive pay scale.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus program.
• Tuition Reimbursement.

And many more exciting company benefits!! EOE