This job contributes to REI’s success by leading, developing and executing the operations of new store launches, store relocations and store decommissions. These projects are the purest expression of our offerings balancing the priorities of business and  employee experience. This position provides critical leadership and expertise, coordinating all the behind-the-scenes efforts with HQ partners, advocating for an employee and customer centered process, and a commitment to learning and innovation. 

This role requires advanced project management skills, an in-depth knowledge of store processes, a high level of written and verbal communication and someone who can collaborate and advocate with key cross divisional partners on behalf of stores. This role will collaborate with internal/external partners and be responsible for executing new, relocation and decommission projects as needed for the business.  

Responsibilities include working cross-collaboratively to ensure a successful outcome to a project, leads and may direct the start to completion on assigned projects and exercise discretion in making impactful decisions. This job is expected to keep up to date with trends and explore new opportunities. The Retail Operations Project Manager II is responsible for balancing multiple projects simultaneously. Scope of role is focused on moderate sized projects (generally under $1-3 budget) from start to finish or part(s) of larger, more complex projects.  

• Position requires onsite business travel for project support and leadership for launch of new stores, store relocations and store decommission; duration 4-10 days per project. 

• Lead assigned projects; leadership may include providing direct support on various tasks associated with the project.

• Assures objectives of the project are successfully completed through effective collaboration with internal, cross-, and external partners.

• Partners with leadership in the overall development of strategies, planning, and implementation to meet both overall business and marking objectives.

• Ensure objectives of the project are successfully completed through effective collaboration with internal (team and cross-div), and external partners.

• Attends cross-divisional meeting with internal and external stakeholder to ensure objectives have been clearly delivered and are being acted upon. Informs leadership of any changes to original plan.

• Accountable for the accuracy of the content associated with the project.

• Responds to and/or coordinates inquiries on an agreed upon specified time frame.

• Design, communicate, and implement an operational plan for completing the project; monitor progress and performance against the project plan; take action to resolve operational problems and minimize delays. Identify, develop, and gather the resources to complete the project. Manage the change management process during the project 

Qualifications

• 5+ years of project management experience.
• Demonstrated project management skills, ability to assess resource needs, reporting, budgeting. 
• 3 years cross-divisional planning for medium sized projects.
• 3-5 years of retail operations, retail experience and understanding of the retail environment. 
• Working toward or have achieved certification in Project Management.
• Six Sigma certification (or equivalent) preferred 
• Intermediate to advanced knowledge of MS Office. Experience with project management software (e.g. MS Project) preferred. 
• Excellent attention to detail, follow through, and commitment to quality.

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.  

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.   

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off.  Click here for a detailed overview of benefits plans by employee profile.