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UNC Health
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: The Referral Inta...
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Referral Intake Specialist
Kinston, NC
Jun 14, 2025

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

  • The Referral Intake Specialist serves as a key liaison between referral sources, patients, and insurance providers to ensure timely and accurate delivery of medically prescribed equipment and supplies. This role involves coordinating with healthcare professionals to verify prescriptions and working closely with patients and their insurance companies to secure coverage and reimbursement for the equipment and services provided by Down East Medical Supply. By managing these critical interactions, the Referral Intake Specialist helps ensure that patients receive the care and supplies they need without unnecessary delays or complications.


Responsibilities:

  • Physicians, patients, and customers are supported through the efficient and timely delivery of high-quality durable medical equipment and supplies. In performing these duties, the individual maintains professionalism and fosters positive interpersonal relationships, consistently reflecting the values and reputation of Down East Medical Supply and UNC Lenoir Health.

LENOIR


Other information:
Qualifications

EDUCATION REQUIREMENTS
High School Graduate

PROFESSIONAL EXPERIENCE REQUIREMENT
One (1) year experience in the medical field filing insurance.

LICENSURE/REGISTRATION/CERTIFICATION
None required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
Verbal and writing skills are necessary for effective communication with referral services, insurance companies and customers. Knowledge of durable medical equipment and medical terminology.

WORK ENVIRONMENT
Stressful working conditions, irregular hours, constant interruptions.

PHYSICAL REQUIREMENT
Ability to lift load of up to 50 lbs.


01.9950.4462


Job Details

Legal Employer: Lenoir Health

Entity: UNC Lenoir Health Care

Organization Unit: Down East Med

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: LENOIR MEM

Exempt From Overtime: Exempt: No


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Referral Intake Specialist
UNC Health
Kinston, NC
Jun 14, 2025
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