About this role:

Wells Fargo is seeking a Loan Workout Specialist in Bankruptcy as part of the Commercial Banking Operation. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area

• Evaluate risk and analyze account information including financial statements and total relationship

• Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions

• Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale

• Conduct research and determine resolution for title and collateral perfection issues

• Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables

• Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area

• Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements

• Coach and assist less experienced colleagues

• Provide issue specific training and participate in departmental projects

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Collections experience

• Commercial banking experience

• Knowledge and understanding of equipment finance and leasing

• Ability to interpret and comprehend complex legal documents

• Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors

• Strong analytical skills with high attention to detail and accuracy

• Ability to manage a pipeline of work from assignment to completion

• Excellent verbal, written, and interpersonal communication skills

• Experience interacting positively with difficult or irate customers

• Experience resolving and working through escalated and complex customer issues

• Ability to organize and manage multiple priorities

• Strong organizational, multi-tasking, and prioritizing skills

Job Expectations:

• This position is not eligible for Visa sponsorship

• Candidate must be based out of posted location

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• Ability to work additional hours as needed

Primary Posting Locations:

• Des Moines, IA

• Chandler, AZ

Role Description: This role provides support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency in the Recovery department. Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables. Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements. Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.