Job#: 2075291

Job Description:

Title: Application Admin

Location: Onsite in Hampton VA (Hybrid potential)

Pay: $80,000 - $105,000 (Based on experience)

Fulltime, Direct Hire, Perm Position

APPLY HERE: If you have read the details and qualifications please email a resume to Skylar at [email protected]

Job Details:

The Application Administrator acts as an administrator for our enterprise software systems in the realm of Intelligent Transportation Systems and plays an important role in technical software support and implementations. This person has responsibility for working with Application Services and IT team to ensure enterprise applications operate in a manner that enables staff to meet organizational goals for increased ridership and improved operational efficiency. This person must take a broad, cross- departmental view of the organization, understand transit, organizational and departmental policies, processes and procedures to leverage system capabilities and promote effective use of the enterprise applications to meet organization goals and needs.

Qualifications:

· Working knowledge of enterprise applications, databases, terminology, processes, and an understanding of software application system concepts.

· An understanding of transit scheduling concepts and operations dispatch functions is strongly desired.

· Direct experience administering transit-specific applications such as HASTUS, TransitMaster, and Trapeze EAM is strongly desired.

· Knowledge of SQL.

Preferred but not required:

· Experience using GIS/mapping programs such as ESRI ArcGIS, MapInfo, and geospatial analysis functions desired; experience administering ESRI applications

· Experience using Crystal Reports, MS Excel and other report generation tools

Job Duties:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

· Work with Application Services team in the technical support of enterprise applications and databases.

· Identify and resolve systems issues. Work with the system users to understand, resolve, document, and ensure proper follow-up to issue resolution.

· Collaborate with network and server infrastructure teams when troubleshooting issues.

· Monitor application performance and uptimes.

· Document modifications to software and hardware configuration and related procedures.

· Serve as contact/liaison between functional users, vendors, and Application Services team.

· Provide application-level technical support, bridging the gap between the user and Application Services team.

· Work with system vendors to resolve issues as needed.

· Provide recommendations to Application Services team on departmental needs related to applications for additional training, report customizations, system enhancements, upgrades, etc.

· Application user and profile management.

· Maintain plans and processes to ensure system availability.

· Maintain current knowledge of relevant technologies.

· Collaborate with Application Services and other teams in activities associated with system implementation, maintenance, and upgrade activities.

· Develop an in-depth knowledge of public transportation definitions and terminology by utilizing various resources like APTA, TCRP, FTA, and NTD.

· Maintain records created and received in compliance with the Records Management Policy and Procedures.

· Performs on-call duties on rotation schedule as per established policies.

· Performs all other related duties as required.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.