Job Description:
The ECS Identity and Access Management (IAM) group is seeking a Business Systems Analyst to join our Software Engineering Team. We are looking for an individual who has a passion for systems/business analysis, requirements gathering, providing value to our customers, and agile product delivery. The Analyst will join forces with the squad lead, engineers, and architects to ensure our business objectives become reality in our Access Controls space.
The Expertise You Have and The Skills You Bring
8+ years' experience as a systems analyst or business analyst delivering software using agile development practices. Experience in the Cybersecurity or financial services industry would be beneficial and experience in the IAM space a significant plus.
Bachelor's degree or equivalent career experience in Computer Science, Management Information Systems, Business Information Systems, or a related field.
Experience working with modern application development methodologies.
In-depth knowledge of IAM concepts such as Active Directory, Multifactor Authentication, Single Sign-On, and secrets management and vaulting (e.g., HashiCorp Vault, CyberArk).
Experience with IAM controls and policies, including user provisioning, access reviews, and role-based access control.
Familiarity with IAM technologies and tools, including identity federation, authentication, and authorization mechanisms.
Experience with Jira and Jira Align, or other comparable Agile tools is a plus.
The Value You Deliver
Expert understanding of complex business needs and challenges with a keen ability to influence product strategy to enable customer success.
Expertise in eliciting requirements from non-technical and technical stakeholders across the enterprise and translating them to well-defined, consumable epics and stories with clear business value and acceptance criteria, focusing on user needs.
Mastery of advanced business analysis techniques and product ownership skills, including translating analysis into actionable insights to inform product and team objectives.
Ability to conduct research and analysis independently, applying data-driven insights, constructing complex diagrams and visualizations, and documenting current and future states of complex projects.
Functions as a domain expert of the team's product(s) and processes, seeking opportunities to document and share knowledge to prevent single points of failure.
Successfully navigates competing priorities and aligns teams across the enterprise to drive strategic product delivery.
Excellent presentation and facilitation skills, including proposing informed solutions and recommendations to both technical and non-technical audiences.
In-depth understanding of agile methodologies, including Scrum, Kanban, and Lean principles, leveraging agile ways of working to improve product delivery on the team.
Creates and maintains complex documentation for reference by external teams and stakeholders, including product documentation, technical diagrams, and business requirement documents.
Operates with a continuous improvement mentality and can mentor junior analysts by sharing expertise and cultivating curiosity.
Related Certifications
Certifications such as Certified Identity and Access Manager (CIAM), CSPO, CSM, IIBA (CCBA, CBAP, POA), and other Cybersecurity, Business or Technical certificates are a plus.
The Team
Enterprise Cybersecurity is responsible for protecting the firm from external and internal threats against our infrastructure, data, and systems. In this role, you will work in partnership with other product analysts, product and engineering leads, engineers, and architects across the IAM domain and the wider ECS Organization as part of the Access Control Tools Team, owning and directing the definition and delivery of high-value, business-critical applications and tools deployed throughout the organization.
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Information TechnologyFidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.