Hyatt Regency McCormick Place
Whether traveling for business or pleasure, Hyatt Regency McCormick Place has everything you’ll need under one hotel roof with over 1258 guest rooms, 53 suites and 13,000 sq. ft. of meeting space. In addition, our conference center boasts nearly 30,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy international cuisine at Third Star, ramen bowls at Sixes & Eights or meet for drinks at ARC Bar. Relax in our indoor pool and reenergize in the 24-hour StayFit™ Gym. If you are hosting a meeting or event, our hotel gives you direct access to more than 2.8 million square feet of space at the country’s largest convention center.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of Hyatt Hotels; a company that continuously earns a spot on Fortune’s 100 Best Companies to Work For year after year!
The Goal of the Banquet Manager: Effectively and proactively monitors the daily functions of the Events Department. This is including providing support and guidance to the banquet team, The Catering and Convention Services team, the Convention Services floor department and Banquet Beverage. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience. The Event Services Manager Responsibilities may include:- Supports and Manages the Events Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
- Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
- Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
- Responsible for proactively reviewing staffing and equipment needs
- Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
- Responsible for maintaining a high energy, positive, professional appearance
- Responsible for developing innovative and creative décor for Banquet function space
- Responsible for short and long term banquet functions in the front and back of the house
- Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
- Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
- Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Ability to develop ideas for special events and holiday functions
Salary: Salary range for this position is $76,000 - $95,200. Actual pay will be commensurate with experience.
In today’s job market, you may be asking, “Why Hyatt?” Here’s why: We are evolving the future of the hospitality industry
Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.
We're opening doors for all
No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.
“Care Connects Us” is our guiding principle
It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.
We need your curiosity. We need your innovative spirit. And we need your authentic self.
There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.
- Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
- Health benefit eligibility at 30 days of employment (FT only)
- 401K with company match – eligible to contribute at 30 days of employment
- Discounted room nights at over 1,000 Hyatt properties upon hire
- Free room nights at over 1,000 Hyatt properties at 90 days of employment (FT/PT)
- Education Assistance/Tuition Reimbursement (FT/PT)
- complimentary employee parking
- Access to hotel gym
- Free meals in colleague cafeteria
- Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
- Annual performance-based increases
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Qualifications
- Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
- A true desire to understand and anticipate the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Must be proficient in general computer knowledge
- Candidates should be extremely creative, innovative, detail oriented and organized
- Hotel experience and a thorough understanding of all levels of banquet service
- Previous experience as an Event Services Manager/Assistant, Event Services Captain or Event Services Supervisor preferred
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service