ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why work for Redwood Credit Union?
* 32nd largest credit union in the U.S. and the largest financial institution based in the North Bay
* Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
* Recognized by Newsweek as one of "America's Best Credit Unions 2024"
* Recognized by Forbes as one of "America's Best Small Employers 2023"
* Voted Best Places to Work in the North Bay 19 years in a row
* World-class Employee Engagement scores
* Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
* Industry leading Net Promoter Scores across the U.S.
Join us and discover why you'll love working at Redwood Credit Union!
Redwood Credit Union is looking for a Bank Secrecy Act Assistant Manager, who will play a critical role in supporting Redwood Credit Union's Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Assets Control (OFAC) compliance Program. Responsible for coordinating and maintaining effective daily operational workflow for the BSA Specialists while aiding the BSA Manager with Program oversight, process improvements, and supervisory responsibilities. The BSA Assistant Manager supports the Enterprise Risk leadership team and provides quality service to Internal Team Members and RCU Members.
Essential Functions
Department Leadership
* Oversee activities of the BSA Specialist team. Manage, plan, and authorize overtime and schedule changes as needed to ensure coverage for optimum Member and Team Member service.
* Develop, motivate, and manage the BSA Specialist(s), monitor productivity, and work to create a career path model.
* Update and maintain the BSA Procedures Manual.
* Recommend operational changes to increase efficiency of products, Bank Secrecy Act tools, and productivity tracking.
* Work with various departments within the Credit Union to ensure BSA tools are working as designed and adjustments are made to correct deficiencies.
* Coordinate training activities for BSA Team Members, ensure the team stays current on RCU training, applicable regulatory updates, and changes to the risk environment. Work with individual Team Members on their individual training plans.
BSA Manager Support
* Training and communication to include Branch and Risk Liaison communications, annual training, classroom Teller and new accounts training, and training related to special projects.
* Assist in supporting and advising departments with direct BSA/AML and OFAC responsibilities, such as Enterprise Fraud, Account and Electronic Services, Business and Deposit Services and Member Experience/Branches.
* Mature customer due diligence and enhanced due diligence component of the Program. Governance and oversight functions to include risk assessments development, model validation, audit support and business process improvements.
* Verafin system administration including user administration and alerts to improve efficiency while managing risk, without compromising service.
* Implement and oversee quality control reviews of BSA/AML and OFAC functions.
* Compile BSA key risk and performance management reports.
* Participate in special projects as needed.
Operations Support
* Review and file CTR reports to ensure accuracy and compliance with BSA requirements and regulatory deadlines.
* Review AML alerts and document actions including non-filing and filing of SARs where needed, ensuring accuracy and compliance with BSA requirements and regulatory guidelines.
* Review escalated alerts of potential suspicious activity produced or referred by other areas of the Credit Union and determine appropriate course of action.
* Analyze Member and transactional data to identify potentially suspicious activity, exercise solid judgment on examining information, and document suspicious activity, behaviors and/or patterns.
* Serve as a resource for fraud or other areas reporting suspicious activities.
* Respond to concerns about OFAC, SDN, or other Watch List alerts, and take mandated action, as necessary.
* Provide excellent service to all Members, volunteers, Team Members, and service providers.
Minimum Qualifications: Knowledge, Skills and Abilities
- Strong leadership, organization, and critical thinking skills.
- Ability to direct and supervise the work of others.
- Knowledge of BSA and a working understanding of CFPB rules and regulations.
- Specific knowledge of state and federal laws and regulations pertaining to financial institutions (i.e., BSA, AML, OFAC, USA Patriot Act).
- Knowledge of Verafin modules, filing of SARs, thresholds, risk perimeters, and maintenance.
- Ability to prioritize and successfully manage multiple tasks and deadlines.
- Ability to analyze situations and recommend workable solutions.
- Ability to effectively research and report data.
- Ability to act independently and confidentially with little or no supervision.
- Ability to distinguish and manage confidential information, materials, and conversations.
- Ability to effectively communicate verbally and in writing.
- Ability to establish and maintain effective working relationships in a diverse environment.
- Ability to operate a personal computer with word processing, spreadsheet, and presentation software, and email and intra/internet.
- Ability and desire to work in a team environment.
Licenses and Certifications
- BSA Officer Certification (CBSAP, ACAMS or equivalent) is desirable.
Physical Requirements
- Ability to travel as needed for certification purposes.
- Ability to stand, bend, stoop, sit, walk, twist, and turn.
- Ability to lift up to 25 pounds occasionally.
- Ability to use a computer keyboard and calculator.
- Work environment is indoors; majority of the time is spent sitting at a desk.
The ideal candidate has a combination of education and experience equivalent to a bachelor's degree with a minimum of six years' experience in anti-money laundering, enterprise fraud, or risk management.
Compensation: Base starting range: $97,864 to $128,941 annually commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
* Competitive medical, dental, and vision insurance, mental health offerings
* Employee performance incentive plan
* Salary Advancement- Merit increase based on performance
* 401(k) program with employer match
* Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks:
* RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
* RCU employees are eligible for a 1% discount on all recreational or boat loan products
* 2% discount off Visas and LOC Loans through RCU
* 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
* 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
* 0% interest on garment, fitness, or home office equipment loan of up to $500
* 100% financing for employee purchased homes!
Internal Team Members
If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer