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Human Resources Business Partner - Team Member Relations
Hendersonville, NC
Aug 12, 2025

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The HRBP is a trusted resource to one or more areas of the hospital. This role is centered around team member relations as well as delivering solutions, supporting, understanding, and collaborating closely with people leaders to elevate engagement, improve retention, inclusion and belonging, organizational effectiveness, and organizational development. This position develops and maintains strong partnerships and delivers value-added services to people leaders and team members.  

Responsibilities:

Essential Functions (Duties/Responsibilities)

· Team Member Relations: As a top priority for this position, the HRBP partners with people leaders to oversee team member relations matters including conducting effective, thorough, and objective workplace investigations and corrective actions. Manages and resolves complex team member relations issues.  

· Performance Management: Provides day-to-day performance management guidance to people leaders (e.g., coaching, counseling, career development, and performance improvement plans). Works closely with people leaders and team members to improve work relationships, build morale, and increase productivity and retention. Spearheads the development and effectiveness of a coaching environment. Manages the performance evaluation process. 

Legal Compliance: Maintains in-depth knowledge of legal requirements related to day-to-day management of team members, reducing legal risks, and ensuring compliance. Provides HR policy guidance and interpretation. 

· HR Reporting/Analysis: Analyzes onboarding, turnover, and organizational effectiveness trends and metrics in partnership with the HR team to develop solutions, programs, and policies. Conducts exit interviews, reviews trends/opportunities and works with people leaders to implement improvement measures. 

 Onboarding Effectiveness: Along with other HR team members, leads new hire orientation and develops/oversees management onboarding. Analyzes and adapts onboarding programs, evaluates the effectiveness of the same and updates as needed to ensure continuous improvement. 

· Ability to Meet the Physical and Mental Demands of the Position and Work On-Site 

· Predictable, Reliable, and Prompt Attendance with the ability to flex outside normal business hours, as business needs dictate, to support a hospital environment. 

    Skills and Abilities

    · Team Member Relations – Ability to provide guidance and support to people leaders on interpretation of policies, procedures, and best practices to support and promote a productive, engaged work environment.  

    · Excellent Verbal/Written Communication Skills - Ability to draft clear, concise, communications and documents. Expresses information effectively in both individual and group settings and adapts communication based on the audience. 

    · Adaptability - Meets changing needs by maintaining resilience, flexibility, and change readiness and successfully navigates complex, ambiguous scenarios. 

    · Business Acumen - Has or can acquire the fundamental understanding of how a health care system operates and uses this knowledge to effectively make logical business decisions to positively impact team members. 

    · Problem Solving - Strong analytical and technical experience. Able to leverage data to analyze results and recommend actions. 

    · Confidentiality - Appropriately respects private and confidential information. 

    · Continuous Self-Development Focus – Works to maintain updated HR knowledge, best practices, and employment law changes and considerations. 

    · Teamwork - Focuses on team objectives over self. 

    · Project Management and Change Initiatives – Experience implementing new initiatives and overseeing their success. 

    · Time Management | Organizational Skills – Must have attention to detail, ability to comprehend, interpret, and apply appropriate sections of applicable laws, guidelines, regulations, and policies. Proven ability to meet deadlines and drive results. 

    · Proficient with Microsoft Office Suite and HRIS. 

      Core Competencies

        · Critical thinking, conflict resolution, driven to succeed/results oriented, teamwork/collaboration, business/hospital acumen, project management, coaching/mentoring, problem solving, accountability, empathy, change management.

        Other information:

        Required

        · Bachelor’s degree in human resources, business administration, or other related field required. 

        · Minimum of 3-8 years’ experience, preferably in health care, with a focus on employee relations, proven competency and success in multiple human resources disciplines, strong relationship building, and a strong focus on cultivating and maintaining the same. 

        · At least 5 years' experience managing complex team member relations issues with a proven problem-solving skill set.  

            Physical and Mental Requirements

            · The physical and mental demands described are representative of those that must be met by a team member to successfully perform the essential functions of this job.

            · Physical Demands:

            · Prolonged periods of sitting at a desk, standing, walk, and working with a computer.

            · While performing the duties of the job, this team member is regularly required to use their hands and to talk and hear.

            · Must be occasionally able to reach with hands and arms and move objects up to 20 pounds.

            · Must be able to access the accuracy and thoroughness of the work assigned through close, peripheral, vision, and focus.

            · Mental Demands:

            · Ability to maintain strict confidence.

            · Ability to navigate difficult conversations and maintain composure when handling sensitive and personal information.

            · High emotional intelligence required.

            Travel

            · Ability to work onsite and travel between assigned locations with predictable, reliable, and prompt attendance.

            A Typical Day in the Position

            • Consult with people leaders and provide daily HR guidance. 

            • Resolve complex team member relations issues and address grievances. 

            • Conducting effective, thorough, and objective workplace investigations and issuing corrective actions.  

            • Work closely with people leaders and team members to improve working relationships, build morale, and increase productivity and retention. 

            • Provide policy guidance. 

            • Monitor and report on workforce planning. 

            • Identify training needs for teams and individuals. 

            • Suggest new HR strategies 


              Job Details

              Legal Employer: Pardee - HCHC

              Entity: Pardee UNC Health Care

              Organization Unit: Human Resources

              Work Type: Full Time

              Standard Hours Per Week: 40.00

              Work Assignment Type: Onsite

              Work Schedule: Day Job

              Location of Job: DOCTORS PARK

              Exempt From Overtime: Exempt: Yes


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              Human Resources Business Partner - Team Member Relations
              UNC Health
              Hendersonville, NC
              Aug 12, 2025
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