Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Job Summary:
The Sr. Vice President has local and regional responsibility for multiple highly complex clients. This Sr. Leadership role reports directly to the Northeast Regional Managing Director. This is an exciting opportunity to shape strategy & expand Influence in the Northeast. This newly created position for the Northeast region offers a unique opportunity to develop a strategic vision and cultivate a powerful network in an area experiencing consistent and dynamic growth. As a key leader, you will build, innovate, and drive meaningful impact-positioning yourself at the forefront of regional success.
In this role, you will work with Producers to help manage and grow their book of business. You will strategize with Producers in acquiring and marketing new business, work to ensure a seamless renewal process for clients, and effectively deliver the resources of NFP to our clients. You will provide expert guidance on all commercial coverage lines, with specialized knowledge in Private Equity, Construction, and Real Estate. You should have experience servicing or providing oversight of a Commercial Lines BOB with large lines of accounts and complex P&C risk.
This is a full-time, hybrid role based in NYC, Boston, or Albany, NY. While you will have flexibility in your work schedule, a significant number of Advisors and clients are located in and around the NYC tri-state area, making periodic client visits within the region essential. For this reason, it is highly beneficial to either be located in the NYC tri-state area or have the ability to travel as needed.
Essential Duties and Responsibilities:
- Strategize and drive new business growth with producers.
- Maintain ongoing relationships with complex and large clients; Act as the subject matter expert on Property & Casualty and carrier products and services.
- Prepares renewal proposals for presentation to client, as well as new business proposals.
- May visit clients to review insurance programs or introduce new products.
- Act on and complete client requests and/or action items that may arise throughout the year. Including but not limited to meeting with Advisors and Account Management Teams on a regular basis to assist with renewal and communication strategy and address client concerns.
- May take over client account management on complex accounts.
Strategic Responsibilities:
- Partner with Producers to provide strategic guidance and tactical support to grow to help manage their book of business, which will include Real Estate, Construction and Private Equity.
- Liaise between Producer and Account Management staff to effectively deliver NFP services to clients.
- Provide oversight and accountability on client deliverables throughout the year (i.e., renewal policies/summary delivery, stewardship reports, pre-renewal strategies, etc.).
- Build and maintain effective NFP corporate relationships.
- Assist in finding, selecting, & training the next Strategic Client Managers in the future as the book of business supports the growth.
New Business:
- Effectively communicate with prospective clients throughout the new business sales cycle.
- Assist in closing prospective clients alongside the Producer to include helping on proposals/pitch presentations, analytics, service deliverables, service calendars, etc.
- Provide new clients with strategic guidance on timeline/deliverables with NFP.
- Assist Producers in obtaining necessary data from prospects and follow up on open items when full submission is not fully completed and received.
- Assist assigned Producers in obtaining full submissions from prospects and follow up on open opportunities and prospects.
- Prepare and edit proposals from Marketing and present to prospects, with assistance from Producers.
- Research, gather details and enter and track leads for Producers using the Salesforce System.
- Attend sales calls, partner with Producer to help evaluate and drive the close.
Marketing/Renewals:
- Responsible for acting on and completing client requests and/or action items that may arise throughout the year with assistance from Account Management teams, including but not limited to:
- Responding to new coverage requests, gathering information on a new company, acquisition or project, communicating with carrier markets for quotes and reviewing for accuracy
- Meet with Advisor on a regular basis to assist with renewal and communication strategy and address client concerns
- Serve as the line of communication between the Advisor and Account Management team to ensure that the renewal process is moving forward in a timely manner; maintain and manage the renewal calendar, perform appropriate outreach and ensure effective communication to clients and Advisors regarding updates on incumbent and alternative options
- Negotiate with underwriters as needed
- Provide feedback and guidance on proposals as needed
- Lead proposal meetings with clients with or without Advisor presence
- Document meeting takeaways and next steps; ensure proper execution and follow-up
Client Retention:
- Coordinate and run midyear/stewardship meetings with clients.
- Coordinate broader NFP resources (i.e., Private Equity, Construction, Real Estate Practice, etc.).
- Develop and communicate client strategies with broader NFP resources to the local Account Management staff.
Knowledge, Skills, and/or Abilities:
- Knowledge of all areas of commercial property & casualty insurance coverage with a strong acumen in Real Estate, Private Equity and Construction
- Ability to build relationships and drive business growth and retention
- Be a self-starter, work independently, anticipate client and team needs and make sound independent decisions
- Effective time management and decision-making skills and diligent follow-up skills
- Ability to express ideas clearly in both written and oral communications and have excellent presentation skills
- Strong Microsoft Excel and PowerPoint skills
- Commanding presentation and public speaking abilities
- Ability to work in/travel to defined office/s and client visits
- Ability to work independently and anticipate client and team needs
- Ability to successfully interact with a variety of people/personalities while displaying strong leadership skills
- Must be able to read, analyze and reconcile financial reports
- Possess technical expertise plus good analytical and problem-solving skills
- Ability to handle situations in a calm, courteous and professional manner
Education and/or Experience:
- BA/BS preferred; Master's degree in relevant subject (e.g., business, statistics, math/science, and actuarial science) highly desirable
- More than 15 years of industry and p
