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Risk & Safety Manager
Hendersonville, NC
Jul 8, 2025

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Risk & Safety Manager is an integral component of the organization's efforts to ensuring that patients receive safe and quality healthcare. The Risk & Safety Manager acts as a change agent to help shape the way that healthcare services are provided so that mistakes are avoided and in pursuit of zero harm.


Responsibilities:

  • Collaborates with appropriate leadership to develop, revise, and implement policies and procedures to ensure that team members prioritize patient safety and ensure zero harm. Assists in the promotion, organizational understanding, and implementation of a Just Culture.  

  • Identifies and addresses areas of opportunity prioritized from the Agency for Healthcare Research and Quality (AHRQ) patient safety survey. Develops risk reduction strategies arising from the identification of system weaknesses and vulnerabilities. 

  • Coordinates and oversees the development of a comprehensive patient safety/risk management plan to reduce medical errors, healthcare incidents, and organizational liability. 

  • Identifies areas of opportunity arising from the safety event reporting process and lead implementation of Corrective Action Plans (CAPs). 

  • Maintain insurance coverage for organization and coordinate actions arising from claims. 

  • Drive efforts on worker safety program and the prevention and mitigation of worker’s compensation injuries/claims in collaboration with clinical stakeholders Respond to incident reports and patient complaints/grievances of a more serious nature that require a higher level of investigation and response. 

  • Assist in the coordination of CMS complaint surveys/responses and addresses patient safety/quality complaints from other regulatory bodies. Responsible for coordinating litigation requests (i.e. documents, depositions, etc.).  

Other information:

Required 

  • Bachelor's of Science in Nursing (BSN). 

  • Ten (10) years of experience working as a registered nurse in a healthcare system. 

  • Three (3) years of experience working in a direct management role. 

Preferred 

  • Five (5) years of experience working in Patient Safety, Risk Management, and/or Quality. 

  • Certified Professional in Healthcare Risk Management (CPHRM) as issued by the American Society for Healthcare Risk Management (ASHCM). 

  • Certified Professional in Healthcare Quality (CPHQ) as issued by the National Association for Healthcare Quality (NAHQ). 

  • Training or certification from National Patient Safety Foundation (NPSF). 


01.9592.1537


Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Risk Medical Affairs

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: Yes


PDN-9f569483-7b26-488c-be62-552d7f931844
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Risk & Safety Manager
UNC Health
Hendersonville, NC
Jul 8, 2025
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