Job#: 2079131

Job Description:

Location: Remote (U.S.-based)

Duration: 6+ months (with potential for extension or conversion)

Start Date: ASAP

Rate: $50–$65/hr

We are seeking a highly motivated and organized Business Process & Systems Analyst to support enterprise-wide initiatives, including a major CRM migration to Microsoft Dynamics 365 and ongoing optimization of NetSuite ERP processes. This is a strategic, cross-functional role that requires someone who can operate independently, identify inefficiencies, and drive process improvements across business and technical teams.

This is not a traditional data analyst role. Instead, it’s ideal for someone who thrives in ambiguity, is comfortable working in less structured environments, and can serve as the connective tissue between business needs and system capabilities.

• Conduct end-to-end inventory of current processes, data sources, and reporting workflows.
• Identify data gaps, manual inefficiencies, and opportunities for automation.
• Define and document business and data requirements for CRM and ERP systems.
• Collaborate with technical teams to implement solutions in Dynamics 365 and NetSuite.
• Track and manage open data quality issues and reporting requirements.
• Work closely with stakeholders (CFO, Head of BI, Consumer leads) to align on priorities and unblock issues.
• Support the migration of legacy reporting systems into Dynamics 365.
• Recommend and implement process improvements and scalable solutions.
• Provide regular updates and status reports to leadership.
• Help establish data governance practices and controls where needed.

• Hands-on experience with Microsoft Dynamics 365 and NetSuite (not necessarily implementation).
• Strong process orientation: ability to identify inefficiencies, document workflows, and propose scalable solutions.
• Proven ability to work independently and manage multiple priorities without hand-holding.
• Excellent communication and interpersonal skills, especially with C-suite stakeholders.
• Experience gathering requirements, documenting data/process gaps, and collaborating with tech teams.

• Experience with system implementations or migrations (especially CRM/ERP).
• Familiarity with Power BI or Tableau (not for building dashboards, but understanding data flow).
• Exposure to financial reporting processes (e.g., MBR, P&L) is helpful but not required.

• High visibility with executive leadership.
• Opportunity to shape and streamline enterprise systems and reporting.
• Flexible, remote work environment.
• A chance to build structure where it doesn’t yet exist—and make a lasting impact.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.