Grand Hyatt at SFO

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Step off the AirTrain and into the lobby of the Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor-to-ceiling windows. Enjoy culinary delights or have a drink with friends in our bar without ever leaving the airport, or take the train to the heart of San Francisco.

Our guests will get to discover a dining experience like no other at Quail + Crane. Offering menus that speak to both the bounty of Northern California and the cooking practices and traditions of Asia, our chefs use the locally sourced ingredients to create internationally inspired dishes. Enjoy breakfast, lunch, or dinner as our guests take in unsurpassed panoramic views of the airport’s runways.

As the Assistant Director of Food & Beverage, you’ll be an integral part of the hotel's leadership team, supporting the strategic direction, daily operations, and guest experience across all food and beverage operations, including stewarding and F&B purchasing. From overseeing the 24-hour Market, Twin Crafts Bar, managing events, and our fine dining experience at Quail + Crane restaurant, you’ll ensure operational excellence, drive financial performance, inspire a culture of genuine hospitality, and create a colleague culture of care, through our Purpose, Values, and Leadership Profile.

Key Responsibilities:

· Support the Director of F&B in the leadership and day-to-day operations of the hotel’s F&B division, including restaurants, lounges, market, and banquet operations.

· Assist in hiring, training, and developing F&B leaders and front-line colleagues in accordance with Hyatt brand and company values.

· Ensure a seamless guest experience that reflects Grand Hyatt’s high standards and luxury positioning.

· Drive revenue through effective cost control, labor management, and upselling initiatives.

· Collaborate with culinary, events, and sales teams to execute flawless banquets, meetings, and special events.

· Maintain compliance with health and safety regulations, union labor agreements, and brand standards.

· Analyze guest feedback and financial reports to identify areas of improvement and innovation.

· Oversee the Stewarding Department in their daily operations, scheduling, payroll and coaching/counseling.

· Involved in F&B purchases and partnering with our storeroom clerks in the purchasing department.

This is a salaried position with compensation ranging from $83,600-$125,500.

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• PTO, sick, and holidays
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

· 4 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)

· Service-oriented style with professional presentation skills

· Proven leadership skills

· Hotel/Hospitality degree is an asset and preferred

· Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line

· Clear and concise written and verbal communication skills

· Must be proficient in Microsoft Word and Excel

· Must have excellent organizational, interpersonal, and administrative skills

· Experience implementing new F&B concepts

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.