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Ultragenyx
Why Join Us?   Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the rig...
Jul 9, 2025
Woburn, MA
Ultragenyx
Why Join Us?   Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the rig...
Jul 9, 2025
Bedford, MA
Ultragenyx
Why Join Us?   Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the rig...
Jul 9, 2025
Bedford, MA
Ultragenyx
Why Join Us?   Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the rig...
Jul 8, 2025
Bedford, MA
Ultragenyx
Why Join Us?   Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the rig...
Jul 8, 2025
Bedford, MA
Associate Director, Quality Assurance Document Control Management
Woburn, MA
Jul 9, 2025
$170,900 - $211,200 a year
Why Join Us?   Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.    Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.   If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

This role will ensure the effective and efficient execution of the electronic document management system (EDMS) and associated document and record management processes at both the Gene Therapy Manufacturing Facility (GTMF) located in Bedford, MA and the Quality Control Laboratories located in Woburn, MA. This role will develop and deploy processes that ensure data integrity of quality records. Core activities include document revisions, document archival, and control of document issuance and reconciliation. This role will partner with all functional teams located at both locations and will manage the performance and development of direct reports to support these activities.

ultraimpact – Make a difference for those who need it most

Work Model:

Core Lab & Ops: This role typically requires that the majority of the work be conducted on-site

Responsibilities:

  • Lead the Document Control Team and assist in managing the day-to-day activities of staff
  • Ensure documents and Document Change Controls are routed through the Electronic Document Management System (EDMS); monitor status of workflows
  • Ensure the periodic review process for controlled documents is completed in a timely manner and documents are revised as required; follow up with task owners as needed
  • Manage the issuance and reconciliation of controlled forms utilized to record original data (e.g., batch records and test data sheets)
  • Develop metrics that monitor the execution of the document management processes. Generate reports, identify and escalate trends as applicable
  • Ensure document and record management storage areas are maintained in an organized manner. Manage document retention, archival, and destruction processes per applicable procedures
  • Collaborate with the EDMS global community (including document authors and area training leads) to ensure alignment, consistency, and continuous improvement
  • Participate in internal audits or health authority inspections at the site; facilitate the completion of responses and completion of applicable actions
  • Set team objectives in alignment with business objectives and ensure that targets are achieved
  • Drive continuous improvement initiatives to enhance document management
  • Foster an environment of accountability, diversity and speaking up
  • Perform any other tasks as requested by management to support Quality oversight activities
  • Manage and administer all aspects of people processes related to the employee life cycle. Coach and develop staff, set realistic personal goals for self and staff and provide regularly scheduled feedback throughout the year. Ensure staff receives appropriate knowledge and skill development and growth opportunities
  • Actively partner with the Global Document Control Team to support adherence to the Document Management principles

Requirements:

  • Minimum of a Bachelor’s Degree in a science, engineering, or related technical discipline
  • 8+ years of experience in biopharmaceutical, biotechnology, or related life-science industry with GMP operations
  • Experience implementing and managing Electronic Document Management Systems (EDMS) in a validated GMP environment; preferably Veeva
  • 4+ years of direct supervisory experience of technical or quality professionals with demonstrated effectiveness to recruit, hire, and training and the ability to provide continued guidance, mentorship and support to staff
  • Able to define and implement system health measurements
  • Must be able to proactively provide real-time resolutions and approaches balanced with long-term objectives
  • Strong organizational and project management skills with a track record of meeting goals/objectives
  • Proficiency with data analysis tools to identify trends
  • Detail-oriented with a commitment to quality and compliance
  • Excellent verbal and writing communications skills
  • Excellent teamwork, interpersonal skills, influencing skills and negotiation skills
  • Travel may be required up to 10%. Most travel will be between Ultragenyx locations located in Boston or San Francisco areas

#LI-CS1 #LI-Hybrid

The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant's geographic location.


This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment.

Pay Range$170,900—$211,200 USD  Full Time employees across the globe enjoy a range of benefits, including, but not limited to:   ·         Generous vacation time and public holidays observed by the company ·         Volunteer days ·         Long term incentive and Employee stock purchase plans or equivalent offerings ·         Employee wellbeing benefits ·         Fitness reimbursement ·         Tuition sponsoring ·         Professional development plans   * Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com.

See our CCPA Employee and Applicant Privacy Notice. See our Privacy Policy.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation.  Inquiries on developing a recruiting relationship with us, may be directed totalentacquisition@ultragenyx.com.PDN-9f58af5b-4fee-45fe-bc27-6521f8435cf5
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Associate Director, Quality Assurance Document Control Management
Ultragenyx
Woburn, MA
Jul 9, 2025
$170,900 - $211,200 a year
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