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Program Director - Adult Community Clinical Services (South County)
at Open Sky Community Services
Southbridge, MA

Program Director - Adult Community Clinical Services (South County)
at Open Sky Community Services
Southbridge, MA

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Program Director - Adult Community Clinical Services (South County)


Job ID: 2019-4344
Type: Regular Full-Time
# of Openings: 1
Category: Management
ACCS South County


Open Sky Community Services is a leader in the state on providing innovative evidence based practice models in the field of mental health. We are a forward thinking agency who is always on the cutting edge of new clinical practice models. This position is located in Southbridge, Ma.

The Program Director will lead and supervise Team Leaders and Program Coordinators and assist with the development and implementation of goals, training needs, and policies for their integrated team. Each Integrated Team is clinically focused and provides services by multidisciplinary staff including licensed clinicians, LADCS, housing specialists, and peer workers.

We offer competitive salaries and a wide range of benefits including a discretionary employer 403(b) match and twenty-nine paid days off in the first year which increases to thirty-two days off in year two.

This position currently is also offering a $4000 sign on bonus to be paid out in two equal amounts over the first six months of employment.


As a leader within a cutting edge community based provider of Social Services, the Director of ACCS South County will oversee an integrated team and Group Living Environments in Southbridge and Webster, as well as:

  • Hire, supervise, mentor and evaluate Program Coordinators and Team Leaders.
  • Ensure the timely and thorough Screening and Enrollment of individuals referred to ACCS. Work collaboratively with all members of the Integrated Team to ensure efficient and effective Adult Community Clinical Services which maximize the success and satisfaction of individuals served.
  • Oversee the facilitation of the Quality Improvement Process and the development and implementation of Business Plans in collaboration with the Integrated Teams.
  • Develop and implement a strategic plan identifying specific evidence based practices/state of the art services and clinical goals and objectives for each division to enhance Adult Community Clinical Services.
  • Oversee the collection, analysis and timely reporting and of rehabilitation billing.
  • Work collaboratively with ACCS Leadership to analyze service outcomes, progress and efficiency data, satisfaction and other management information in order to modify and further improve service delivery .Participate in DMH Quality Improvement and Management activities as needed.In collaboration with ACCS Leadership, analyze Safeguard Monitoring data for trends and implement corrective actions as indicated.Collaborate with ACCS Leadership to ensure investigations and corrective actions are submitted according to timelines for all DMH Complaints and incidents.

This position includes an on-call rotation.


Master’s Degree in social services with professional license (LPHA) plus two years of experience in human service management and valid driver’s license required.

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