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HR Business Partner
at NFP
San Juan, PR

HR Business Partner
at NFP
San Juan, PR

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This position requires the HR Business Partner (HRBP) to partner with the HR leaders and regional business leaders to ensure the implementation, and monitoring of company HR strategies and solutions, with a focus on driving success and meeting business goals and objectives. The HRBP will serve as the main HR contact for employees and provide professional HR guidance and support to the Ikon organization.


  • Serve as primary point of contact for employee questions related to benefits, payroll, policies, and other HR programs, and partner with internal HR resources to resolve issues as needed.
  • Responsible for the day to day implementation of policies and programs, covering several areas including recruiting, training, employee relations, and engagement.
  • Ensure consistent interpretation and administration of company policies and procedures, practices and principles relating to employee relations and risk management; counsel and advise management and recommend approaches to resolve problems.
  • Responsible for the administration, compliance and security of accurate, timely and complete employee records.
  • Maintain full compliance with all Puerto Rico and federal laws and regulations related to employment, employee relations, compensation and all other aspects of human resources.
  • Work closely with management and HR leaders to improve working relationships, build morale, increase productivity and retention. Understand employee opinions and anticipate their needs and concerns.
  • Provide coaching and guidance to managers on carrying out goal setting, performance reviews and providing feedback to employees; ensure that annual reviews have been completed and that development plans are in place.
  • Provides counsel and direction to employees and managers in order to address employment-related matters; Conducts investigations in response to formal complaints.
  • Assists management with disciplinary and separation processes, partnering with HR leaders on complex disciplinary issues and all separations.
  • Manage the main point of contact for talent acquisition process.
  • Maintain consistent job titles and descriptions across the business.
  • Manage employee onboarding and orientation and ensure processes are being conducted using resources and materials.
  • Assist in driving Peoplefirst culture by promoting company-wide initiatives and building regional initiatives to support employee engagement; Release organizational communication, in order to ensure a positive employee experience and employee engagement within the region.
  • Monitors employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduced turnover, and promote and maintain a high level of employee morale and harmonious environment.
  • Participates in the administration of compensation, bonus and incentive programs and structures.
  • Manage specific projects as determined by the President and HR leader.
  • Other duties as assigned.


  • Bilingual is required (English and Spanish)
  • Sound knowledge of employee relations practices.
  • Knowledge state and federal employment laws and regulations.
  • Detail oriented and task focused.
  • Strong customer service skills.
  • Ability to express ideas clearly in both written and oral communications
  • Ability to effectively utilize Microsoft Word, Excel and PowerPoint.


  • Manage HR/Payroll coordinator


  • Bachelor’s degree with course work in Human Resources Management, Business Administration or related field preferred
  • 5+ years of professional experience as an HR Generalist.


  • PHR or SHRM Certification a plus

PHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit at a computer for a long period of time
  • Standing, walking, talking, sitting, hearing

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