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Dispatch Specialist
at Apex Systems, Inc.
Wake Forest, NC

Dispatch Specialist
at Apex Systems, Inc.
Wake Forest, NC

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Contacts

Description

***Apex Dispatch Clerks needed in Wake Forest, NC. If interested in the position below please email your resume to Kfulton@apexsystems.com***

Dispatch Clerk

6 Month Open-Ended Contract

Wake Forest, NC

Skills Needed– Strong Customer service skills, as you would be dealing directly with Client customers. Microsoft Office skills, basic computer knowledge. Strong written and communication skills. Professional and job focused.

Shift hours– Dispatch group is open 6 AM to 7 PM Sunday through Saturday. Schedule will be an 8 hour shift within that window.

Description:

  • Utilize systems to monitor workflow and load the work to qualified technicians.
  • Evaluate and reassign work to available technicians as needed.
  • Work to monitor and regulate work volumes.
  • Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
  • Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.
  • Ensure that service orders and repair tickets are processed accurately.
  • Acquires skills through a combination of formal training and considerable on-the- job experience.
  • May serve as lead and/or primary technical resource within department or work area.
  • High School, GED or equivalent education and relevant experience.
  • 3+ years of related experience

Please note that as a contract employee with Apex Systems, you'd be eligible for Health, Dental, Vision and Life Insurance; Short Term Disability; Hospitalization Coverage; Direct Deposit; Weekly Pay; Training and Development Programs; Corporate Discounts/Perks and our Referral Program.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.


VEVRAA Federal Contractor
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.

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