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Customer Service Professional
at AtoZDatabases.com
Omaha, NE

Customer Service Professional
at AtoZDatabases.com
Omaha, NE

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Description

Job Description

Earn $15.00 per hour plus incentive bonus!

Hours for this position are from 8 a.m to 5 p.m. Monday through Friday.

Qualified applicants will have at least two years of customer service experience, good computer skills and type 30 WPM.

.Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

AtoZdatabases.com is the country’s leading provider of databases to libraries, located in the southwest side of Omaha. More than 1,200 libraries and government agencies use our database to serve their patrons.

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