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Clinical Services Assistant II
at Beacon Health Options
Cypress, CA

Clinical Services Assistant II
at Beacon Health Options
Cypress, CA

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Beacon Health Options

Job Category: Clinical - General
Req #: CLINI01623
Schedule: Full Time
Location: CA - Cypress

We Help People Live their Lives to the Fullest Potential!

For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a 'world-class' candidate experience from the moment you click 'Apply'! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise.

Do you have a passion for helping others? If so, we are looking for you!

Beacon is currently seeking a Clinical Services Assistant a highly organized and compassionate professional to join our team at our Cypress, CA. The Clinical Services Assistant provides and participates in a broad range of office support activities for Beacon staff and management.

Schedule:8:30 am - 5:00 pm; Monday - Thursday; 9:00 am-5:30 pm; Friday

What does a typical day look like?
  • Develops and maintains varied tracking reports related to assigned duties.
  • Interfaces with clients, providers and provider office staff to answer questions and provide benefit information.
  • Supports benefit verification and updates eligibility information as needed.
  • Completes inpatient authorizations based upon structured clinical algorithm and forwards to provider's office.
  • Completes inpatient authorizations following review by clinical staff and forwards to provider's office.
  • Creates new patient files for open cases.
  • Directs callers to appropriate clinical staff.
  • Creates and stores hard copy file for UM staff.
  • Submits admission, discharge and Ambulatory Follow up information to health plans electronically.
  • Meets all regulatory, client, and accreditation organization Turn Around Time (TAT) standards
  • Attends monthly staff meetings.
  • Trains new staff.
  • Prepares outgoing faxes and mail daily.
  • Photocopies requested materials and keeps copiers, printers and fax machines cleared.
  • Documents receipt of time sensitive materials in the Raintree, FlexCare, and Connects systems.
  • Participates in monitoring department office supplies.
  • Ensures filing is completed on a daily basis.
  • Adheres to all Beacon policies and procedures and standards of operations.
  • Completes all required and assigned trainings.
  • Attends all mandatory company or department meetings.
  • Reports to each scheduled shift and commences work and performs essential job functions at the start of each scheduled shift.
  • Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment.
  • Performs special projects and other duties as assigned and required.

  • What you Contribute?

    Education: High School diploma or GED required. Associates degree or higher preferred.

    Licensure: N/A

    Knowledge, Skills & Abilities:
    • Two (2) years secretarial or general office experience. Experience in the healthcare and/or insurance industry and an understanding of behavioral health is plus.
    • Strong interpersonal skills and good written and verbal communication skills.
    • Proficient computer skills required, including working knowledge of MS Office: Word, Excel, and PowerPoint.

    What Makes Us Different?
    • Here, it's not just a job - it's an opportunity to change lives.
    • Our employees are learners, innovators and original thinkers.
    • Our mission and values guide the way we treat our members, providers and each other.

    What We Have to Offer:
    • Healthcare benefits available starting day 1!
    • Health & wellbeing incentives, such as gym membership reimbursement
    • 401K with company match to help reach your future financial goals
    • Generous PTO, because we know life happens outside of work
    • Tuition reimbursement so you can keep reaching your fullest potential

    If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started!

    Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

    At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.



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