Shifts:
Full Time, Salary
Shifts & Scheduled days of the week: TBD
Reports To:
Warehouse Operations Manager, Regis Sullivan
Description:
Consumer Fresh Produce, Inc. is the region's first-choice wholesale distributor of fresh fruits and vegetables, offering a full line of conventional products. We're committed to excellence and customer satisfaction and are seeking a dedicated Warehouse Operations Supervisor to join our team. This is a hands-on leadership role focused on overseeing operations in our warehouse.
The Day Warehouse Operations Supervisor is responsible for planning, directing, and coordinating all day shift warehousing activities. This role ensures that operations run smoothly, efficiently, and safely while maintaining high standards for productivity, accuracy, and employee performance. This position involves working with multiple teams inside the organization to maintain and meet on-time delivery of product orders to our customers.
ESSENTIAL DUTIES / RESPONSIBILITIES
- Assign and manage workload among warehouse staff to meet deadlines and customer expectations.
- Enforce food safety policies and workplace safety procedures.
- Perform quality control and order accuracy checks customer orders, address discrepancies promptly.
- Maintain a properly trained and efficient day warehouse team.
- Collaborate and at times assist the Transportation Dispatch Supervisor to coordinate timely deliveries.
- Assist the Will Call clerk with collection of paperwork and processing of customer payments as needed.
- Organize replenishment of picking tiers and direct staff accordingly.
- Operate RF scanning equipment for order checking, receiving, order picking, put-away, and labeling.
- Support staff with order selection when needed.
- Communicate product quality or quantity issues with Warehouse Operations Manager, Sales, or Buyers.
- Report and/or correct safety hazards immediately to ensure a secure working environment.
- Maintain cleanliness and order in the warehouse according to company sanitation SOPs
POSITION BENEFITS
- Medical, dental, and vision insurance
- Short-term and long-term disability insurance
- Company-paid life insurance
- Paid vacation and annual sick time
- 401(k) with company match
- Company smartphone
REQUIRED SKILLS& ABILITIES
* High school diploma or GED required; relevant experience may substitute for education.
* 5+ years of warehouse operations experience, including forklift and pallet jack usage required with equipment license.
* 3+ years in management or supervisory roles preferred.
* Strong attention to detail and sound decision-making skills.
* Experience working with produce strongly preferred.
* Language: Able to read/follow instructions and communicate strategies clearly (verbally and electronically).
* Reasoning: Strong common-sense approach; able to multitask and prioritize effectively.
* Physical: Able to stand for long periods in cool, damp environments; lift/push/pull up to 50 lbs.
Computer: Proficient in MS Office; experience with ERP/WMS (Produce Pro preferred), tablets, and scan guns; able to interpret data reports.
CORE COMPENTENCIES
- Clear oral/written communication
- Follows policies, meets deadlines
- Strong planning, time management and organization skills, and professionalism
- Team player and leader.
- Adaptable to change and customer needs
- Reliable attendance and punctuality
- Accountable and dependable
KEY METRICS
- Reducing and maintaining low overtime
- High productivity and utilization of the warehouse team.
- Reducing and maintaining low pick error rates with warehouse team.
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