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Apex Systems, Inc.
Voice IT Implementation Engineer
Newport News, VA
Jun 17, 2025
Contract
Full Job Description

Job#: 2077565

Job Description:

Title: IT Implementation Engineer

Schedule: Remote - Monday through Friday 8 am to 5 pm EST

Pay: $25/hr

Contract: 1 year with possible extension


Job Description:


Join our team as an IT Implementation Engineer! In this role, you will be at the forefront of technology, coordinating voice services for our clients branch locations. Your responsibilities will encompass: Coordinating the provisioning of telephony, fax, and alarm services; and collaborating with third-party vendors to ensure smooth installation of new services and disconnection of old services


Areas of Impact: Sets day-to-day objectives and delivers job responsibilities that may vary outside typical norms or practices. Work independently and may be required to apply discretion within established operational boundaries and procedures.


Problem Solving: Problems and issues faced often need analysis to understand. Checks and makes minor adjustments to work methods to solve problems that may not be immediately evident in existing work processes and systems. However, may have references or help form norms and/or standard procedures to solve these problems (e.g., operating manuals, ability to discuss in teams, or escalate issues to manager).


RESPONSIBILITIES

- Order and implement the following technologies: Wireless, VOIP, Data routing/switching, call routing technologies, infrastructure, and cabling services as needed.


- Manage multiple install projects simultaneously.


- Consult with branch resources to define needs and requirements in accordance with established standards.


- Order and facilitate the installation of POTS lines for alarm services when applicable.


- Analyze location for new or existing voice/data services and order via vendor portals or process.


- Work with vendors to establish requirements needed based upon scope of work and bill of materials.


- Ensure the completion of standardized tasks and processes to coordinate, implement, install, and test all technical aspects of the enterprise voice and data network and infrastructure, based on defined standards.


- Test and identify any shortfalls in the initial installation and work follow-up issues to completion.


- Ensure timely and accurate documentation and tracking of work-order activities in defined enterprise tools, to include completion of all tasks (ServiceNow, SharePoint, Project, Planner).


- Coordinate with internal engineering, project management, response teams, and security groups, as well as manage third party contractor activities to ensure location connectivity.


- Participate in associate meetings and communicate any concerns to management.



QUALIFICATIONS:


- 3 years of experience is required. Applies broad job knowledge of own job area or basic job knowledge across multiple job areas.


- Ability to organize and prioritize work.


- Ability to effectively communicate verbally and in writing.


- Ability to develop and deliver effective presentations to groups.


- Efficiently operate computers, tablets, and mobile devices.


- Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams).


- Knowledge of project/task management systems preferred. (ServiceNow, SharePoint, Project, Planner)


- Experience with coordination of voice, data, and wireless technologies preferred.


- Familiarity with basic networking hardware needed for a network.


- Poise and maturity to interact at all levels of the organization as well as third-party contractors.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

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Job Category:
Engineering
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Voice IT Implementation Engineer
Apex Systems, Inc.
Newport News, VA
Jun 17, 2025
Contract
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