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Full Job Description
A client of Innova Solutions is looking for Production Support.
Position type: Contract
Duration: Long Term
Location: Chicago, Illinois (3 Days Onsite)
As a Production Support, you will:
* First point of contact for business requests and reported impact
* Monitoring and alerting of critical trading system environments
* Release implementation and post-release testing
* Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
* Troubleshooting of complex systems issues
* Proactive identification and resolution of problem hotspots
* Development of tools and driving efficiency/stability improvements
The core set of skills that are needed in the role are:
* Comfortable leading daily technical change meetings managing global resources through the banks change process
* Report generation through presentation and analysis tools like: Tableau and MS Office
* Well-rounded understanding of Software Development Lifecycle
* Adherence to written procedures and policies for Change Management
The ability to quickly and independently develop expertise is a highly valued attribute of the support analyst. An effective analyst commonly exhibits the following behaviors:
- The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly
- An independent sense of motivation to continuously improve themselves and the environment
- An intuitive problem solving ability which leads to solution alternatives that reflect the analysts diverse foundation of knowledge, skills and experiences
- The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents
The core set of technical skills that are beneficial in the role are:
- Operating systems: Solaris, Linux, Windows
- Scripting languages: Unix Shell, Perl, Python, SQL (Intermediate level: multi-table joins, grouping results, etc...)
- Grid computing and batch management
- Well rounded understanding of infrastructure disciplines (network, server, storage, messaging
Other skills required:
* The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly
* An independent sense of motivation to continuously improve themselves and their environment
* An intuitive problem solving ability which leads to solution alternatives that reflect the analysts diverse foundation of knowledge, skills and experiences
* The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents
Personal Skills - must be resilient and confident working in a high pressure FO trading environment. Excellent communication skills essential. Leadership.
Python
Incident, Problem and Release management ITRS Enterprise monitoring. Experience supporting traders
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Shobhit Bhardwaj
Lead - Talent Acquisition
PAY RANGE AND BENEFITS:
Pay Range*: $40/hr - $50/hr on W2.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT
INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Position type: Contract
Duration: Long Term
Location: Chicago, Illinois (3 Days Onsite)
As a Production Support, you will:
* First point of contact for business requests and reported impact
* Monitoring and alerting of critical trading system environments
* Release implementation and post-release testing
* Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
* Troubleshooting of complex systems issues
* Proactive identification and resolution of problem hotspots
* Development of tools and driving efficiency/stability improvements
The core set of skills that are needed in the role are:
* Comfortable leading daily technical change meetings managing global resources through the banks change process
* Report generation through presentation and analysis tools like: Tableau and MS Office
* Well-rounded understanding of Software Development Lifecycle
* Adherence to written procedures and policies for Change Management
The ability to quickly and independently develop expertise is a highly valued attribute of the support analyst. An effective analyst commonly exhibits the following behaviors:
- The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly
- An independent sense of motivation to continuously improve themselves and the environment
- An intuitive problem solving ability which leads to solution alternatives that reflect the analysts diverse foundation of knowledge, skills and experiences
- The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents
The core set of technical skills that are beneficial in the role are:
- Operating systems: Solaris, Linux, Windows
- Scripting languages: Unix Shell, Perl, Python, SQL (Intermediate level: multi-table joins, grouping results, etc...)
- Grid computing and batch management
- Well rounded understanding of infrastructure disciplines (network, server, storage, messaging
Other skills required:
* The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly
* An independent sense of motivation to continuously improve themselves and their environment
* An intuitive problem solving ability which leads to solution alternatives that reflect the analysts diverse foundation of knowledge, skills and experiences
* The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents
Personal Skills - must be resilient and confident working in a high pressure FO trading environment. Excellent communication skills essential. Leadership.
Python
Incident, Problem and Release management ITRS Enterprise monitoring. Experience supporting traders
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Shobhit Bhardwaj
Lead - Talent Acquisition
PAY RANGE AND BENEFITS:
Pay Range*: $40/hr - $50/hr on W2.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT
INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
- Named One of America's Best Employers for New Grads by Forbes (2024)
* Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
* One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
* One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
* Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
* One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
* AWS Advanced Tier Services Partner with 100+ certifications
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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