Atrius Health
Practice Support Assistant II- Chelmsford, MA
Chelmsford, MA
Jul 9, 2025
Full Job Description

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative healthcare leader, delivering an effective system of connected care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our team of physicians, primary care providers and clinicians work with hospitals, community specialists and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.


SUMMARY

Under general direction performs expanded and advanced level Practice Support Assistant duties. Participates as an integral member of a medical team and is dedicated to delivering excellent customer service and strengthening the patient/clinician relationship. Able to use a high level of competency and high degree of autonomy in performing all Practice Support Assistant functions. Performs Practice Support Assistant duties with higher-level functions may vary by department and should be a significant portion of the incumbent's time.

EDUCATION/LICENSES/CERTIFICATIONS

  • High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required or certification in medical office administration required.

    • Associate's degree in medical office administration program preferred.

EXPERIENCE

  • Experience typically acquired through at least three years of experience in a clinical setting with at least one as a Practice Support Assistant (a bachelor's or associate degree may be substituted for one year of experience).

  • Computer experience required with the ability to use word processing and spreadsheet programs.

  • Electronic medical record (EMR) experience preferred.

SKILLS

  • Able to communicate in a professional and appropriate manner.

  • Strong interpersonal, customer service, time management, and organizational skills required.

  • Working knowledge of patient-related documents preferred.


Benefits Include:

  • Up to 8% company retirement contribution

  • Generous Paid Time Off

  • 10 paid holidays

  • Paid professional development

  • Generous health and welfare benefit package

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

VEVRAA Federal Contractor

Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state

PDN-9f589610-ef34-4c14-ad28-10db98ccf1aa
Job Information
Job Category:
Healthcare Services
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