Transaction Processor
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor to work in our Albuquerque, NM office!
Monday - Friday 6:00 AM to 2:30 PM MT or 7:00 AM - 3:30 PM MT
The hourly pay rate for this position is $20 per hour.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
The Role
Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting multiple business unit return mail processes such as 401k, Defined Benefits, Health and Wellness, Retail Lost Shareholder, and many more. The Inbound operations team provides transaction services to each of Fidelity's distribution channels. We support Fidelity's growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.
The Expertise and Skills You Bring
- 2 years' experience in a role requiring solid interpersonal skills
- High school diploma
- Minimum of 1 year experience in a data entry related role
- You have excellent communication skills
- Your high attention to detail
- Your ability to accurately key between 8,000-10,000 keystrokes per hour
- Your ability to effectively multi-task
- You are flexible and highly adaptive to change
- You have a positive attitude and 'can do' approach to challenges
- You possess the ability to learn and apply knowledge to make effective processing decisions
- Managing queue work
- Reviewing multiple databases to confirm if addresses still match or have been updated previously.
The Team
The goal of RPO is to protect customers' assets by limiting account activity if we have a known bad address for a customer. Associates process from electronic images and perform searches across multiple systems to determine if the client has updated their address or if a bad address is still on file. This information is then provided downstream to various business partners within Fidelity.
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity Investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
