The Trading Assistant will support advisors, trading partners and home office staff with trading related questions while maintaining excellent customer service. This role will conduct outbound calls to advisors/field members for training and resolution. This role will work with the traders to ensure that all client orders and executions are processed efficiently, accurately and in compliance with all regulations. The Trading Assistant will also assist the Trading Business Analysts with report creation, generation and analysis along with ad hoc projects.

Key Responsibilities

Assist advisors, trading partners and home office staff with trading related questions which includes order activity, regulatory reporting, system navigation & capabilities. Conduct outbound calls to advisors/field members for training and resolution. Ensures order book reconciliation and trade allocation for all trading activity. Identify and resolve trading and settlement issues, while ensuring all required documentation is completed.
Assist Business Analysts with report creation, generation, monitoring and analysis. Work with trading systems, execution quality reporting, trade reporting along with researching trading issues.
Review trading area policies and procedures for compliance with industry and company rules and regulations.
Provide back-up support to other departments within Capital Markets Trading and participate in special projects as needed.

Required Qualifications

Associate's Degree or equivalent experience
1-3 years of relevant experience
Ability to effectively work in a team environment
Ability to perform in a highly stressful, time sensitive, and regulated environment with attention to detail
Ability to handle difficult communications with advisors and clients and provide effective resolutions
Ability to build and maintain strong, positive relationships and influence others without having direct leadership accountability

Preferred Qualifications

Bachelor's degree
Knowledgeable of BETA host, LSEG T1, BRASS and Microsoft applications with an emphasis on Excel
Active Series 7

About Our Company
We're a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Business Support & Operations

Line of Business

CLEAR Clearing