Technical Writer
Work Mode:Hybrid
Location:Hybrid - Kohler, WI
Opportunity
Responsible for the on-time creation and accuracy of
technical content developed for plumbing products - deliverables to include
publications, labels and packaging, and animations. Responsible for
incorporation of publication requirements through consultation with Subject
Matter Experts, Tech Comm illustration team, vendors and additional support
functions. Leads the creation and maintenance of content and illustrations for
installation instructions, homeowner guides, and servicing instructions.
Recommends content and illustration standards for product support
documentation.
Specific Responsibilities
- Responsible for the coordination of publication requirements with Engineering, Marketing, and Technical Publications service parts, illustration, and translation staff for Kohler, Sterling, and other brands as identified.
- Communicates effectively within the Tech Comm team and with Engineering, Marketing, Customer Service, and other functions to establish clear and concise project scopes and timelines.
- Serves as main contact with project teams for technical content and literature requirements. Understands and advises project teams to properly support product launches.
- Evaluates project scope and timing to establish clear, actionable timelines for literature completion. Negotiates and sets productions schedules for literature.
- Ensures the timely completion of assigned publications. Exhibits strong leadership in the planning, scheduling, organizing, and team implementation of these publications.
- Maintains initial development and quality responsibility for technical literature as assigned, covering product information, installation, use, and/or servicing.
- Represents Tech Comm department in matters of technical content and usability of publications. Recommends and supports technical communication requirements, standards, and processes for all publications.
- Maintains all project data including the determination of cost and timing parameters for projects.
- Solicits from and contributes to profession through external activities.
- Other responsibilities and tasks as assigned.
Skills/Requirements
- Requires a Bachelor's Degree in English, Technical Communications, Technical Illustration or other technical discipline along with strong technical writing background.
- At least 4 years of technical writing experience for product and/or software is required.
- At least 2 years experience in plumbing product installation, design, or documentation preferred, but will substitute similar experience in a related technical/manufacturing field.
- Mechanical aptitude, diagnostic skills, and ability to read drawings is required.
- Experience with XML and DITA authoring tools is required.
- Authoring for reuse is required.
- Proficiency with database use and excel spreadsheets required
- Requires familiarity with InDesign. Illustration experience with CAD or Pro/E, Creo, Adobe Illustrator, or Arbortext IsoDraw a plus.
- Experience with SAP is preferred..
- Requires computer aptitude and demonstrated writing.
- Requires demonstrated visualization skills - the ability to translate between two- and three-dimensional data views. Illustration experience a plus.
- Requires proven interpersonal and team leadership skills.
- Must be self-motivated
- Must demonstrate proficiency at managing complex projects, and ability to adapt to changing priorities.
- Typing skills are essential for productivity.
- Candidate will use Astoria CMS, Oxygen, InDesign, Windchill, MS Project Online, MS Teams and Office daily. Preference to candidates with this software experience.
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Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.