Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Genesys is looking for a Senior HRIS Analyst who will support our Workday Global Payroll configuration as well as Core HCM. In this role you will be working on system configuration, general system and data maintenance activities, and developing processes to maintain data integrity. In addition, this role will have a specialized area of focus in global payroll and the interactions with HCM. This role requires strong collaboration with stakeholders in all parts of the company, but particularly with the IT and Payroll teams.

What you’ll do in this role:

• Function as an internal “super user” of HR systems.
• Serve as a SME for other members of the HR team, providing guidance and support for day-to-day operations.
• Facilitate the system interdependencies of Payroll, Benefits, Time Tracking and Absence, as well as the integrations to payroll vendors.
• Research automation options within existing or new systems and present management with recommendations.
• Interface with IT personnel on system projects and initiatives and coordinate with HR management.
• Develop and implement related processes and procedures, including those for data entry, data flow, and exchanges with other computer systems.
• Develop and regularly run system audits to ensure the preservation of data integrity and work with key stakeholders to make necessary changes.
• Create procedural documentation, including training materials or process documentation.
• Manage confidentiality of data by following established security/confidentiality standards.
• Work special projects as assigned.
• Provide training to system users as necessary. May develop and deliver user training programs which address various skill levels and needs.

What you need to be successful in this role:

• Five to seven years of prior experience working as a Sr. HRIS analyst or equivalent, with advanced experience in one or more area of Workday (Global Payroll, Payroll for North America, and Core HCM). Prior implementation experience is highly desired.
• Deep understanding of Workday's configuration, business processes, and reporting capabilities.
• Thorough understanding of the interdependencies of Payroll, Benefits, Time Tracking and Absence.
• Thorough understanding of SOX compliance and audit requirements related to HRIS functions.
• Proven ability to learn on the fly and maintain composure in a fast-paced, ambiguous environment.
• Strong team orientation and collaborative style.
• Excellent process management, planning, and organizational skills.
• Resilient, and determined to ensure projects and deliverables are achieved.
• Excellent oral and written communication skills.
• A commitment to excellence, and attention to detail.
• Ability to effectively communicate highly technical concepts to both technical and non-technical personnel in a diverse and multi-lingual company.
• Deep understanding of human resources business processes, the automation of such processes, and their role in the overall financial controls of a publicly traded company.
• Demonstrated ability to work professionally; to uphold confidentiality and manage sensitive situations with tact.
• Ability to work independently with general direction.
• Possess a proactive enthusiasm for solving problems and adding value to the company.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.