This highly motivated and driven individual will be able to exercise their creativity and decision-making skills by serving as a liaison within the organization; conduct analysis, driving requirements elicitation and testing to assist in meeting the goals and objectives of the Commercial Lines Department.
This position is based full-time at our headquarters in West Trenton, NJ with an option to work 2 days per week remotely.
Job Responsibilities:
- Responsible for assessing business problems, consulting industry best practices, and offering creative solutions.
- Act as a business technical liaison for the department.
- Apply advanced skills in area of expertise to solve a wide range of difficult problems and identify project and/or process efficiencies.
- Conduct training sessions/demos to business stakeholders.
- Demonstrate strong analytical skills and business process improvement methodologies.
- Facilitate requirement elicitation, analysis, and test execution activities in support of technology projects.
- Define and capture complex requirements.
- Define clear success criteria.
- Able to work under time constraints and provide informative updates to department leadership.
- Lead cross functional business teams and facilitate meetings to achieve goals.
- Leverage strong negotiation and presentation skills to propose solutions.
Required Qualifications & Experience:
- Bachelor’s degree preferred.
- 3-5 years of experience with process re-engineering initiatives or process improvement, project management principles, business analysis and analytical techniques and practices.
- 3-5 years business experience in the Commercial Lines P&C Insurance Industry preferred.
- Proficient understanding of NJM's Project Management Lifecycle phases and activities.
- Demonstrated ability to manage multiple initiatives.
- Demonstrated ability to adapt to frequent and unexpected changes.
- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel (including some knowledge of pivot tables, formulas, macros) and Visio required.
- Excellent communication and documentation skills.
- Ability to identify and recommend process improvements and solutions.
- Strong functional knowledge of core business systems (PolicyCenter, Duck Creek Distribution Management System, CSS/Workspace).
The salary range for this role is $81,000– $103,000. Compensation is commensurate with experience and credentials.
Team members receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
