This job is expired.
Full Job Description
Service Booker - Jaguar Land Rover North Dade
US-FL-North Miami
Job ID: 2024-1992
Type: Full-Time
# of Openings: 3
Category: Other
Main Campus
Overview
The Service Booker ensures repairs are completed, closes repair orders, receive and handles all monies, and carries out additional assignments as set forth by the Warranty Manager/Service Manager.
Responsibilities
- Perform work at a level that supports Service Customer Satisfaction Index rating at or above that of the manufacturer, region, or dealership average.
- Review repair orders written for proper completion, accuracy, and legibility according to the applicable policies and procedures manual.
- Return improperly completed repairs to the person originating the document for correction and/or completion as necessary.
- Determine and enter the applicable labor operation codes, failure codes, parts stamps, and/or other administrative data required and enter them onto the repair orders.
- Interpret and translate Technicians comments into damage codes/operation codes.
- Flag the appropriate Technicians for the hours earned on the operations they performed according to the manufacturer's policies and procedures.
- Issue receipts, refunds, credits, or change due to customers.
- Work alongside the Warranty Administrator to check repair orders against the vehicles service history to avoid making duplicate claims and Technician receiving double payment.
- Assist Service Advisors with closing of open warranty repair orders.
- Assist management with special projects, audits, reports, etc., as requested.
- Maintain the counter display clean and orderly.
- Compute and record totals of transactions.
Qualifications
- High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
- Excellent communication skills both oral and written.
- Proper email and telephone etiquette.
- Intermediate level of competency using Microsoft Office Suite.
- Preferred - bilingual in English and Spanish.
PIea4b26c1ac09-29448-34602735
Job Information
Job Category:
Other
Spotlight
Employer
Related jobs
Sales Consultant (Davenport, IA)
1-800 Hansons LLC
Are you looking for an opportunity where each day is exciting, different and full of high earning potential? Are you looking for a company to offer you the tools to be highly successful while providin...
Jul 15, 2025
Davenport, IA
General Manager (Jacksonville, FL)
1-800 Hansons LLC
Come and grow with us! Paramount Builders, a 1-800 Hansons company, has been one of the top home improvement companies for 30+ years. Paramount Builders has grown from humble roots as a small family b...
Jul 15, 2025
Jacksonville, FL
Crematory Operations Manager
FAITHFUL COMPANION MEMORIALS INC
Description:Faithful Companion Pet Cremation Services is seeking a dedicated and experienced Operations Manager to oversee the daily operations at our cremation facility in Nashville, Tennessee. The i...
Jul 15, 2025
Nashville, TN