Job Description:
Are you a customer obsessed professional looking for an opportunity to work across Sales and Service organizations to translate the vision of our business partners into solutions on the Salesforce CRM platform? Are you ready to make the leap to working in a new way that help teams develop great customer and associate experiences? If yes, come join Platform squad which is a critical part of the Salesforce CRM cohort within the Associate Digital Experience Product Area (Personal Investing) and tasked with building and maintaining secure and reliable CRM platform that foster innovation and enable partner teams in building capabilities that provides delightful experience to our clients and associates.
The Expertise We're Looking For
Bachelor's in computer science or related major with 6+ years of CRM development experience
Or
Master's in computer science or related major with 4+ years of CRM Development.
Certified Salesforce Administrator and/or Certified Salesforce Developer
AWS certification would be preferred
The Skills You Bring
Knowledgeable in standard functions/ modules of Salesforce.com: Sales Cloud, Service Cloud, and Financial Services Cloud
Demonstrated experience with Force.com development platform
Experience creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Web Component features.
Experience with Salesforce APIs, Apex Triggers, Classes, Callouts, SOQL, Workflow Rules, Approvals, Visual Flow, Process Builder and Platform events.
Strong understanding of Salesforce design principles, technically scalable data modeling, Governor limits, Force.com development best practices.
Knowledge of RESTful API and micro services development along with Salesforce API integration
Demonstrated experience of full Software Development Life Cycle, DevOps, and Continuous Integration/Continuous Development.
Experience with Application build and deploy using Continuous Integration/ Deployment (CI/CD) tools - Jenkins and Salesforce DX.
Demonstrated experience of Salesforce.com administration and end user security requirements
Experience with large scale system implementation, integration, interfaces, and data conversion
Experience in using efficient methodologies (e.g. Agile) and driving development platforms
Proven experience in bridging the needs and pace across business and IT teams
Excellent facilitation, influencing and negotiation skills
The Value You Deliver
Participate in client discussions during requirements gathering to provide suggestions on using tools and techniques to arrive at feasible and scalable solution.
Seeing complex challenges from multiple perspectives and leaning in to solve independently or with others.
You own the outcome by taking personal accountability for delivering strong results.
Passion and intellectually curiosity to learn new technologies and business areas.
Creating intuitive solutions to real world business problems.
Excellent facilitation, influencing and negotiation skills.
Excellent communication skills, both through written and verbal channels.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
