Resp & Qualifications

PURPOSE: 
Provides support in areas of Executive and Board Support, organizational, Annual Plan (Plan) and Budget Management, Culture and Communications, and Project and Program Coordination.  The position operates as a direct extension of the divisional Senior Vice President, Operations and is responsible for managing the day-to-day operations, strategy and planning of the department including maintaining division priorities, internal and external communication, reporting and analysis relating to the division, budget management, cross-company collaborations as well as special projects at the request of the Executive leader. 

ESSENTIAL FUNCTIONS:

• Research and conduct necessary analysis in response to requests of the leadership team, and present results as required.  Engage in proactive problem solving including: problem identification, definition, analysis and recommendation as an individual producer and as a catalyst in small group settings.  Deliverables include verbal reports and detailed reports designed to monitor and encourage delivery against milestones contained in the divisions operational and strategic plan, including monitoring and analysis of key performance indicators.
• Conduct process analysis within division, document, make recommendations and implement improvements.  Coordinate with key internal partners to ensure solid communication and workload preparation.
• Create department communications, policies and procedures for both internal and external usage, coordinate internal reporting requirements for the division, including division dashboards, create presentations for upper management, and educate teams and management on issues, policies and procedures where appropriate. Prepare for executive and Board meetings that draw together key documents and oral history; synthesize and compress key issues and recommendations; suggest prior communications as necessary to clarify views or obtain required additional information and provide short verbal brief to the Executive Vice President.
• Coordinate the development and analytical review of the administrative expense budget, monthly expense analysis and expense forecasting as well as acquisition (the purchasing and oversight of outside and intra-company services and/or products), personnel and other operating performance data to track performance against plan. 
• Builds and maintains a solid professional relationship with members of the division and is proficient and knowledgeable about the divisions strategy and goals that support the strategic direction of the company.  Serve as point of contact and coordinator for corporate and divisional consulting engagements.
  
  

QUALIFICATIONS:

Education Level: Bachelor's Degree in Business Administration or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 6 years experience in business, healthcare/health insurance environment, or related field.

Knowledge, Skills and Abilities (KSAs)

• Ability to recognize, analyze, and solve a variety of problems.
• Proficient in Microsoft Office applications.
• Proficient in project planning and life cycle development.
• Excellent communication skills both written and verbal.
• Ability to train and mentor others.

Salary Range: $128,800 - $230,230

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Business Process Administration

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

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