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Security Officer
Boston, MA
Aug 25, 2024
Full-time
Full Job Description

The Suffolk University Community Service/Security officer position provides the Suffolk Community with the highest level of customer service, while maintaining a safe and secure environment that enhances the educational mission of the University. Suffolk is looking for customer service-oriented individuals, with a high degree of professionalism; who will be working in a friendly, student oriented, inclusive & diverse environment in downtown Boston with opportunities to grow.

Duties include, but are not limited to:

  • Provide security & community assistance for the University faculty, students, staff and guests at Suffolk University buildings and properties.
  • Specific activities include, greeting & screening visitors, maintaining a fixed post, handling desk duty including access control, data entry and reporting and conducting interior checks.
  • Prepare and submit appropriate reports.
  • Provide assistance and direction to students, faculty, staff and visitors to ensure compliance with University policies and procedures with respect to public safety matters.
  • Utilize de-escalation skills to level of training in situations where appropriate with students, staff, and visitors.
  • Verbally detain individuals who violate University public safety policies.
  • Call for police assistance as necessary.
  • Answer telephones, radio calls and aid callers, visitors, and other SUPD staff if requested.
  • Take photographs of community members to issue University identification cards.
  • Administer first aid and CPR to level of training.

Requirements/Qualifications:

  • Must have a high school diploma or GED;
  • Must be 18 years of age;
  • Must be available to work any shift as assigned;
  • Must have excellent communication and human relation skills;
  • Preferably, have a valid CPR and First Aid certifications;
  • Must have no prior felony record;
  • Must be able to perform data entry and run simple reports from computerized systems.

Physical activities include but are not limited to:

  • Sitting and standing for extended periods of time;
  • Walking and running as needed;
  • Walking up and down stairs;
  • Physically detaining a human being under the direction of a police officer or otherwise;
  • Assist police officer as directed in emergency situations.
  • Lifting a human as needed;
  • Work environment:
    • Ability to work inside and outside of building during all types of weather;
    • Ability to work flexible hours including all rotating shift assignments, nights, weekends, holidays; available for on-call assignment and overtime as needed;
    • Ability to sit or stand at a location for long periods of time;
    • Ability to walk for extended periods of times.

Note:

Community Service/Security Officers do not have a warrant as a Special State Police Officer and thus have no arrest authority.The Community Service/Security Officer is a uniformed position equipped with a radio.

The use of tobacco products while on duty is prohibited.

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Security Officer
Suffolk University
Boston, MA
Aug 25, 2024
Full-time
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