Job Description:

The Role

Come join the Workplace Investing Scrum Master Chapter!

As a Lead Scrum Master/Scrum of Scrums Master, you blend deep scrum expertise with a passion for mentoring, coaching, and continuous improvement. As part of highly collaborative agile team(s), you will advise, mentor, coach and train on performance against agile values, practices, metrics, and processes to accelerate value delivery. In partnership with the Product Owner, you will maintain a backlog, help to remove impediments, and ensure effective agile events. You will have responsibility for release management coordination and participate in scaling events activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. You will support the squad by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers.

• Working collaboratively with Workplace Investing product partners and Chapter Leaders to enable delivery of the squad's mission through well-executed sprints
• Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training and resources
• Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners
• Managing, coordinating logistics for and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scaled events including scrum of scrums)
• Partnering with Squad Leaders, Chapter Leaders, Product Area Leaders and other leaders to provide insight to assist with decisions that impact their own domain and potentially across domains
• Supporting adoption, and consistent use of enabling tools (e.g., Jira, Jira Align, Miro, MS Teams, and other agile tools)
• Organizing and presenting ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals
• Working closely with the Product Owner to plan and execute on the highest priority work as per the product roadmap
• Handling multiple, competing priorities simultaneously
• Coaching and mentoring complex squads, regardless of size.
• Participating in a community of practice and providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area

The Expertise and Skills You Bring

• Strong understanding of and experience with standard and scaled scrum practices, processes, and artifacts
• Advanced Jira experience and knowledge of agile practices (Kanban, Lean)
• Bachelor's degree/undergraduate degree/equivalent required
• 7+ years of experience in leadership role in Agile environment
• Sophisticated Certified Scrum Master (ACSM preferred)
• Certified Scrum@Scale Practitioner preferred
• You possess excellent communication and people-interaction skills and can rapidly build trust and positively influence others at all levels of the organization
• You are a proven change agent capable of coaching agile practices to teams and individuals from across different functions, experiences, and geographies as they work through new and unfamiliar situations
• You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery
• You are intellectually curious and passionate about learning new skills, and model a culture of continuous learning, mentoring and coaching
• Ability to influence behavior without having organizational hierarchy
• Proven ability to manage partner relationships and be able to coordinate across multiple teams
• Encouraging Agile behaviors, reinforcing practices, norms, events, and supporting the overall performance and efficiency
• Identifying squad and product area improvement opportunities and support continuous improvement
• Effective execution of scrum events and scaled agile events and provides guidance on process, practices, and tools, with responsibility for communication for assigned squads and across domain/BUs
• Coaching, mentoring, and onboarding other squads within and outside of their domain/BU
• Driving a reciprocal and encouraging team culture through team building and engagement practices
• Working across multiple teams to drive coordination, dependency management and value delivery of initiatives

Note: Fidelity will not provide immigration sponsorship for this position.

The Team

The Workplace Investing Scrum Master Chapter is committed to coaching, developing, and empowering Scrum Masters to lead development teams that embrace the agile mindset. We have established a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, creates a safe and respectful environment, and provides career guidance and mobility opportunities for Scrum Masters. We build trusted, collaborative relationships with our product and technology partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive valuable product delivery.

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Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.