Hello,
We are looking for Reservations Consultant for our direct client at Orlando, FL. If you are interested,please send me your resume to msaiba@enginfotech.com
Details are listed below.
Location: 6277, Sea Harbor Drive, Orlando, FL.
Pay rate: $16.50/hr on w2
Qualifications:
Timeshare industry knowledge highly regarded *Proven customer service skills and experience.
Excellent knowledge of domestic and international tourist destinations
* A willingness and ability to learn new products and systems
* Highly effective verbal and written communication skills *
Can work well as part of a team, as well as individually
Excellent time management and organizational skills
Ability to work shifts, including Saturdays as required.
Responsibilities:
The focus of the role is to assist RCI's members- specifically our Key Clients to achieve their holiday requirements by providing sales and service advice, which will ensure the achievement of individual, team and departmental targets and benchmarks. Job Description: MAIN RESPONSIBILITIES (group in related activities and document key actions and outcomes required) * Undertake inbound and outbound call activity as directed * Achieve Service Levels as outlined by Member Services Mmgt including; adherence, service levels, acceptance levels and quality assurance; as directed * Achieve revenue targets and service benchmarks as set by Member Services management * Ensure relevant documentation is accurately completed and delivered to members in a timely mannerProcess transactions, including Weeks, Points and/or Travel, accurately through to completion * Actively participate in team meetings, teambuilding activities and industry functions and events as required * Any other duties as required and/or directed
Thanks and Regards
Manju Saiba
Sr. Technical Recruiter
ENG Infotech
732 406 2113 (Mobile)
Tel:888 507 7336 (105)
Fax: 973 507 5107
Route 271, 46 West Building F Suite101 Fairfield, NJ 07004
msaiba@enginfotech.com