Receptionist/data entry clerk needed for very busy, growing law firm. Strong customer service and organizational skills a must. Experience preferred. Bilingual English/Spanish a plus. Health, dental, matching 401k, and paid time off. Employer is a drug free workplace and an equal opportunity employer.
Job duties (including, but not limited to)
* Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person
* Page employees for calls and visitors
* Take accurate telephone messages to Include name of caller, facility they are calling from (if not a client), and secure an accurate call-back number.
* Receive visitors to the firm in a professional, welcoming manner and notify the appropriate employee(s) of their arrival
* Complete the entry of new client data in the firm's case management system.
* Initiate and send professional emails and form letters to new clients
* Assist the Admin department with support as needed
* Assist other support staff with various secretarial/administrative tasks
* Ensure that the lobbies of both buildings are kept in a neat and tidy manner and snacks/drinks are stocked
* Handle special requests from guests
* Monitor conference room calendar for usage and available space
* Check and forward incoming electronic faxes and send to appropriate party
Qualifications
* Excellent communication skills
* Ability to provide superior customer experience
* Computer and Microsoft 365 literacy
* Ability to learn new software quickly
* Ability to work in a team environment
* Excellent secretarial and organizational skills
* Ability to juggle multiple activities and work under pressure
* Attention to detail
* Client Confidentiality
* Dependability
* Ability to use personal cell phone for two-factor authentication as needed
Compensation details: 16.5-16.5 Hourly Wage
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