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CSAA Insurance Group
Physical Damage Subrogation Specialist - Remote
CA
Jun 17, 2025
$62,460 - $69,400 a year
Full Job Description
We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today's way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Physical Damage Subrogation Specialist!
Your Role: Responsible for reviewing adverse subrogation demands, settling diminished value claims and responding to adverse carrier arbitrations and cross-applying when applicable, within their designated authority level. Works within significant limits and authority on assignments of higher technical complexity and coordination; handles multiple claims, evaluation of auto, RV, and motorcycle damage, negotiation of vehicle damage estimates, negotiation of diminished value claims and out of state losses.
Your work:
• Reviews and evaluates previously approved estimates from adverse carriers 
• Independently evaluates, negotiates and settles physical damage and total loss claims along with other suffixes (i.e. loss of use, property damage) 
• Negotiates and settles Diminution of Value claims with third party claimant or their attorney 
• Process payments appropriately and review with supervision beyond settlement authority 
• Respond to arbitrations that are filed by adverse carriers regarding physical damage and/or liability only claims.   
• Handle arbitration cross-application as needed.   
• Research laws and statutes to include with arbitration contentions.  Crafts/writes detailed arguments in a manner most accurately affirming desired outcome/decision via electronic media. 
• Responsible for hearing Property Damage and/or Liability Arbitrations 
Required Experience, Education and Skills 
• High School (HS)/GED or 1 year customer service experience in a virtual environment leveraging internet, phone, and chat features industry 
• To serve as a physical damage arbitrator, with a minimum of three years of claims adjusting experience is required
• 3+ years of claims experience 
• 1+ year physical damage experience 
• Possesses demonstrated technical knowledge and skills reflective of successful progression through job family levels, inclusive of auto-body repair practices and procedures 
• Strong and effective negotiation skills strong analytical, problem-solving and organizational skills. 
• Basic math and working computer skills with technical aptitude to utilize a variety of software applications 
• Good alternative ways to prepare and defend arbitrations 
• Strong oral and written communication skills   
• Ability to work in a flexible, changing environment 
• Ability to work independently, be self-motivated and goal oriented 
• Proficient in ability to write estimates in computerized estimating systems 
•  Knowledge of auto repair estimates and various estimating systems  
•  To serve as a physical damage arbitrator, with a minimum of three years of claims adjusting experience is required 
•  Depending on assignment, may be required to obtain and maintain Adjuster and/or Appraiser license (state-specific) 
•  Insurance Adjuster License and/or Insurance Appraiser License depending on state 
What would make us excited about you? 
• College Degree 
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.) 
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) 
• Travels as needed for role, including divisional / team meetings and other in-person meetings 
• Fulfills business needs, which may include investing extra time, helping other teams, etc 
Mobilitas Careers  At Mobilitas, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it. 
Join us if you... 

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. 
• COMMIT to being there for our customers and employees. 
• CREATE a sense of purpose that serves the greater good through innovation. 
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com 
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join us: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.  
If a reasonable accommodation is needed to participate in the job application or interview process, please contact [jobs@mobilitasinsurance.com](mailto:jobs@mobilitasinsurance.com) 
As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs. 
Mobilitas is an equal opportunity employer. 
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. 
Must have authorization to work indefinitely in the US 
Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska. 
#LI-ML1

The national average hourly rate for this position is $30.03-$33.37. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $27.05-$40.10. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.

This job posting will be unposted on Fri, 4 Jul 2025.
Colorado Specific Job Range :
$65,790.00 - $73,100.00PDN-9f2c61aa-2c8f-46b2-b496-4cd7a143de54
Job Information
Job Category:
Customer Service
Spotlight Employer
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Physical Damage Subrogation Specialist - Remote
CSAA Insurance Group
CA
Jun 17, 2025
$62,460 - $69,400 a year
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