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Personal Injury Paralegal - Case Manager
Louisville, KY
Jul 4, 2025
Full-time
Full Job Description

At Emery Law Office, every case tells a story, and every client matters. We're a close-knit team that believes in the power of genuine connection, where legal expertise meets human compassion. Here, you'll dive deep into each client's unique situation, understanding not just the legal facts but the human experience behind every case.


What Makes Us Different:

  • True work-life balance that we actively protect and promote
  • A collaborative team environment where your professional growth and personal well-being are equally valued
  • Relationship-centered approach that makes your work meaningful and impactful

Your Role:

Personal Injury Case Manager

  • Experience the full client journey from initial consultation to successful resolution. As our experienced personal injury case manager, you'll be the backbone of client relationships, ensuring every detail is handled with precision and care.


Why You'll Thrive Here:

  • Single-attorney reporting structure means clear direction and focused priorities-no more juggling conflicting demands
  • End-to-end case involvement gives you ownership and continuity you won't find elsewhere
  • Detail-oriented environment where your meticulous nature is valued and essential
  • Direct client impact as you guide them through their most challenging times


Note:

This is a full-time, in-person position and necessitates reliable transportation throughout your work day. Compensation will be adjusted to reflect the experience of the hired candidate.


BENEFITS:

  • Health and dental insurance
  • SIMPLE IRA retirement plan with company matching (vests immediately)
  • Two weeks of PTO plus paid holidays
  • Unlimited unpaid time off as long as your KPIs are being met
  • Weekly pay
  • Work ends at 5 pm (4 pm on Fridays) with no weekend shifts
  • Access to training opportunities both on and off-site to enhance current skills and develop new ones


Compensation:

$17 - $21 hourly

Responsibilities:
  • Provide a positive first point of contact with the law firm, whether in person or over the phone
  • Support new client onboarding by gathering information with empathy and attention to detail
  • Manage personal injury case files from initial sign-up through the demand and settlement, or litigation phases
  • Maintain client satisfaction by keeping them updated and assisting them with all matters related to their case
  • Maintain practice and client confidentiality
  • Communicate professionally with clients, insurance adjusters, and medical providers to gather information
  • Keep files organized and updated in our case management system


Qualifications:
  • You have experience handling personal injury cases from start to finish
  • You genuinely care about clients and want to deliver the type of experience you would want for your own mother or best friend
  • You are comfortable speaking with others and mitigating stressful situations
  • You possess exceptional organizational skills and enjoy engaging with others
  • You take personal responsibility for your successes and mistakes and strive to learn from both
  • You have excellent time management skills and understand the difference between good, better, and best use of time
  • You have moderate experience with Google Suite and Microsoft Office, and possess the ability to learn new programs quickly
  • Due to the nature of our work, you must have valid insurance on your vehicle and be able to pass a background and resume check
About Company

Walk into Emery Law Office and you won't find starched suits and huge egos. Instead, you'll discover a team that celebrates birthdays with the same enthusiasm as major victories, because joy matters. Authentic conversations replace legal jargon. Compassion guides every interaction. When life happens, flexibility isn't just offered-it's expected.

Melissa Emery's mission in opening Emery Law Office was to grow a relationship-focused practice. That vision became Emery Law Office, where "family emergency" isn't met with eye rolls, but genuine understanding. Because Melissa started her legal career as a single mom, she remembers the crushing weight of trying to be everything to everyone.

Our families, friendships, and passions aren't interruptions to our work-they're the reasons we work.

If this opportunity appeals to you, please send your resume and a cover letter that states why this is an appealing position for you and describes what makes you a valuable candidate for this position.


#WHLAW2


Compensation details: 17-21 Hourly Wage





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Personal Injury Paralegal - Case Manager
Emery Law Office
Louisville, KY
Jul 4, 2025
Full-time
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