Job#: 2064637

Job Description:

Apex is hiring a Partnerships Operations Manager for a contract role. This is a remote position.

Rate: $40-$53 /hr W2

The Partner Operations Manager role will center on building and scaling an efficient, data informed partner ecosystem with education and commercial partners. It includes responsibilities such as driving onboarding managing licensing and reporting processes, conducting Quarterly Business Reviews, and aligning internally with stakeholders. A strong candidate will demonstrate familiarity with partner invoicing, royalty payment workflows, and systems for tracking onboarding success and metrics. We are looking for someone who can integrate with internal teams to co-develop scalable systems, including operational frameworks and tooling depth (eg PowerBI, onboarding playbooks, partner tracking systems.)

The Partner Operations Manager will drive onboarding and operational support for new external partners. They will work across organizational boundaries to plan, create and deliver reporting on external partners, create systems to improve operational processes, organize regular partner connections and reviews, and help to identify new opportunities. This is a critical role contributing to the success of our partners and help scale the ecosystem.

Partner Management:

• Provide on-going operational support to new external partners.
• Create and execute on-boarding and enablement plan for partners.
• Coordinate with internal teams on reviews and approvals.
• Continuously learn about partner needs and issues and provide feedback to internal stakeholders.
• Coordinate and manage quarterly business reviews with education and commercial partners, including managing logistics, attendees, agenda and follow-up items.

Partner Operations:

• Engage with external and internal partners to manage business operations and reporting for partnerships, including price discount requests, order summary, invoicing, royalty payments and monthly reports.
• Collaboration and communication with teams across Mojang and Microsoft may be required.

Partner Ecosystem Scale:

• Identify blockers to efficiency and points of friction in the way we identify, pilot and launch partnership opportunities, and suggest solutions and improvements.
• Create processes and assets to scale the partner ecosystem, with a focus on efficiency and scale.

Previous experience at Microsoft highly preferred.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.