Description
McMillan Pazdan Smith is an award-winning architecture, interior design, and advisory services firm with eight studios located in the southeast. We pride ourselves on strong client relationships and community partnerships. Our projects represent the work of a collaborative group of dedicated design professionals driven by a solitary goal: to deliver a functional solution that inspire collaboration, function, imagination, constructability, and attributes of a well-constructed environmental design.
The Practice Delivery Leader oversees and executes the Practice strategy for project performance. With deep Healthcare Practice knowledge and business acumen, they translate strategy into execution, inspire and empower teammates, manage daily operations, adapt to business issues, and lead continuous improvement initiatives. Working closely with the practice strategy leader, they build culture, enhance delivery performance, and engage clients to grow the practice. Successful candidates collaborate with Practice Leadership, Market Leaders, Clients, Project Managers, Teammates, Finance, and Human Resources to deliver strategic, data-driven solutions that support teammate development, service delivery, client satisfaction, and organizational success.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
* Lead the Practice internally in partnership with Practice Leadership, leveraging and evolving the capabilities of the firm while working with other leadership.
* Work with Segment Leaders and Project Managers, along with legal counsel, to review and negotiate contracts, Letters of Agreements, AIA Agreements, etc., to mitigate risk in scope and contractual terms.
* Assess and analyze project performance with Segment Leaders to optimize business and meet goals.
* Identify potential problems and points of friction within the project life cycle in partnership with Practice Leadership and find solutions to maximize efficiency and profitability.
* Effectively communicate with Leadership & Teammates about shifting priorities and projects.
* Provide consistent and constructive feedback to the team and provide teammates with opportunities to achieve professional goals in partnership with HR.
* Manage resource balancing of talent across the Practice and company-wide, identifying opportunities for resource sharing across Practices.
* Develop and execute succession planning, including the transition of important client relationships in partnership with HR.
* Maintain and/or develop key account relationships and/or client relationships as necessary as part of the Leadership team.
* Coordinate different teams to foster exchange of ideas and provide cross-team learning opportunities.
* Foster relationships both internal and external, engaging effectively to collaborate and achieve business performance goals.
* Support and inform continuous improvement enhancements.
* Review documentation and contracts for compliance with company standards, escalating issues as needed.
* Support project or account contract performance, understanding the scope, budget, and quality agreed to by the Client.
* Monitor and ensure Deltek Project & Plan data quality.
Requirements
* Experience in leading & managing people and teams including motivation, empowerment, organization, innovation, integrity, decision making, and delegation.
* Ability to effectively communicate at all levels of an organization.
* Financial acumen, including understanding financial performance, analyzing data to derive insights and take necessary actions, and preparing and managing project budgets.
* Practice knowledge includes a deep understanding of its industry and clients' needs to deliver service excellence.
* Strong proficiency in scope writing for proposals and contracts.
* Extensive experience working with legal on contracts and contract negotiations.
* Commitment to continuous learning and development.
* Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
* Adept adoption and reinforcement of business systems, processes, and tools, including Deltek VantagePoint, Tableau, Microsoft Teams, Zoom, etc.
* Proven track record of managing teams with financial success (consistently hitting KPIs, meeting revenue targets, etc.).
* Partner with Segment Leaders and Project Managers to provide superior working knowledge of KPIs on all projects and their impact on the overall operations of the practice, including effective multiplier, gross margin, profitability, realization, accounts receivable.
Education / Experience
* Bachelor's or master's degree in architecture or interior design from an accredited University.
* 15+ years relevant industry experience preferred, or equivalent education and experience.
Position Location - Atlanta
McMillan Pazdan Smith is committed to providing employees with a team environment where we teach each other to improve and reimagine what is possible while creating a shared commitment to earning the trust of our clients and communities. McMillan Pazdan Smith is also committed to providing employees with a comprehensive benefits plan to meet their current and future needs. Benefits include medical, dental and vision coverage, a PTO plan, an employer-provided life insurance with both long- and short-term disability, health savings account with certain medical plan enrollment, dependent care flexible spending accounts, paid professional membership dues and relevant exam fee reimbursement among other benefits.
Physical Demands and Workplace Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands and arms; balance, stop, kneel, or crouch; speak or listen. The employee must occasionally lift and/or carry up to twenty-five pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may occasionally be exposed to hazardous working conditions in conjunction with construction site visits. The noise level in the construction zone may be loud. While performing the duties of this job in the office work environment, the employee will not be exposed to hazardous working conditions. The noise level in the office work environment is usually moderate.
McMillan Pazdan Smith is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, religion, color, national origin, age, disability, veteran's status or any classification protected by state or local law.
If you need a reasonable accommodation to access the information provided on this web site, please contact Human Resources at: hr@mcmillanpazdansmith.com for further assistance.